Summary
Overview
Work History
Education
Skills
Websites
Publications
Training
Timeline
Generic

Rebecca A. Moore

Mead ,CO

Summary

Seeking new opportunities to learn and enhance current skills, this well-rounded individual possesses a strong educational background in planning, teaching, follow-ups, and collaborating effectively with others. With work experience in leadership roles, hiring, loss prevention, accountability, sales, and office management, they have developed a diverse skill set that enables excellence in various professional settings.

Overview

9
9
years of professional experience

Work History

Traveling Store Manager

Ross Dress for Less
07.2024 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Conducted regular performance evaluations to ensure staff members were meeting or exceeding expectations while identifying areas for growth and development.
  • Mentored Assistant Managers by sharing best practices in management, contributing to their professional development as future leaders within the organization.
  • Established clear communication channels between team members, resulting in improved project coordination and execution.

Store Manager

Aerie by AEO, inc.
05.2022 - 07.2024
  • Supervise, coach, and train leadership team through company standards, procedures, and policies
  • Interview, hire and manage a team to encourage customer service, sales, credit/rewards and product knowledge
  • Utilized company floorset documents for effective product organization.
  • Manage payroll, scheduling, and communicate state and company changes to policy to ensure all my associates are up to date with policy changes
  • Using ADP, UKG, and company apps to follow through with planning and communication

Store Manager

Ross Department Stores
10.2020 - 05.2022
  • Managed payroll, schedules, sales and inventory for the daily benefit of the store, using Peopleworks, ADP, email, and company systems to establish consistency
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Interviewed, hired and trained multiple associates in many different areas of the store
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Establishing routine, accountability, and process flow
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Assistant Store Manager

Ross Department Stores
07.2019 - 10.2020
  • Managed hardline and softline department managers by merchandising, flexing and setting up company layouts
  • Also communicating corrections
  • Hired and trained new associates and managers in company processes and procedures
  • Maintained a positive relationship with the store manager and district manager about associate and store issues
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

Area Supervisor

Ross Department Stores
12.2017 - 07.2019
  • Delegated tasks to associates and solved store problems
  • Learned cash office, processed bank deposits and counted tills
  • Provided excellent customer service when answering questions or handling complaints

Sales Associate

Lolly's Hallmark Store
09.2016 - 03.2018
  • Specialized in product management when looking at the needs of the stores, inventory and supplies
  • Demonstrated strong communication skills when ordering supplies from multiple vendors

Retail Associate

Ross Department Stores
09.2015 - 12.2017
  • Organized floor displays, as well as sections to call attention to new products
  • Trained in multiple areas within the store that included the Stockroom, Cash office, Fitting room, and on the Sales floor

Education

Bachelor of Arts - History (Emphasis in Education)

University of Northern Colorado
Greeley, CO
12.2017

Skills

  • Management: Critical thinking, Listening, Leadership, and Planning
  • Numeracy: Cash handling, Inventory, Pricing, and Math Skills
  • Business: Product knowledge, loss prevention, Receiving, and Merchandise Control
  • Computer: Microsoft Suite, Google Docs, Microsoft Teams and Cash Registers
  • Interpersonal Skills: Teamwork, Positivity, Flexible and Accountable

Publications

  • Ross Annual Conference (Virtual) April2020
  • Take it Back Annual District Conference. (Fort Worth, Tx) June2023

Training

  • Diversity & Inclusion Overview Annual
  • Accommodations in the Workplace Annual

Timeline

Traveling Store Manager

Ross Dress for Less
07.2024 - Current

Store Manager

Aerie by AEO, inc.
05.2022 - 07.2024

Store Manager

Ross Department Stores
10.2020 - 05.2022

Assistant Store Manager

Ross Department Stores
07.2019 - 10.2020

Area Supervisor

Ross Department Stores
12.2017 - 07.2019

Sales Associate

Lolly's Hallmark Store
09.2016 - 03.2018

Retail Associate

Ross Department Stores
09.2015 - 12.2017

Bachelor of Arts - History (Emphasis in Education)

University of Northern Colorado

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Rebecca A. Moore