Rebecca Munoz
Real Estate Operations & Revenue Management Leader
Irvine,CA
Summary
Experienced real estate professional with over 10 years in sales, finance, and marketing, bringing a strategic and operations-focused approach to community management. Skilled in leading high-performing teams, driving financial performance through budgeting and revenue optimization, implementing targeted leasing and marketing strategies while strengthening resident retention. Committed to maintaining community standards that enhance asset value and resident satisfaction.
Overview
7
7
years of professional experience
Work History
Account Executive AT&T National Business
AT&T
01.2024 - Current
- National B2B seller, increasing wireline close rates by 20% improving account retention by 25% across a 50–100 account portfolio through strategic consultative selling
- Drove consistent revenue growth, generating 20+ new opportunities weekly and closing $20K–$75K deals, delivering consistent quota performance while expanding market share
- Accelerated regional fiber adoption by 10% through disciplined pipeline strategy, accurate forecasting, and full-cycle sales execution
- Collaborated cross-functionally to ensure seamless implementation, customer satisfaction, and retention across all markets assigned
- Increased upsell and bundled service penetration through executive workshops, architecture briefings, and strategic account planning; recognized for strong Converged Sales Attainment
Branch Manager
White Tiger Realty
02.2022 - 01.2024
- Boosted branch revenue by 20% through data-driven sales strategies, team coaching, and enhanced client engagement.
- Improved client retention by 10% by implementing targeted outreach campaigns and leveraging CRM analytics
- Led daily branch operations and developed a team of 5-8 agents, driving revenue performance, compliance adherence and elevated client services
- Oversaw operational compliance, documentation, audits, and process efficiency across 100+ monthly transactions to ensure regulatory and quality standards were met
- Executed market analysis and competitive research to identify growth opportunities and optimize marketing initiatives
Key Account Executive
ACG Lending
07.2020 - 02.2022
- Grew territory revenue by 15% through strategic account plans, upsell campaigns, and data-driven client segmentation
- Improved customer retention by 30% by conducting proactive needs assessments and implementing structured relationship management processes
- Negotiated $5M in new contracts while coordinating cross-functional teams, ensuring budgets, timelines, and operational workflows were executed seamlessly
- Streamlined client onboarding and project delivery processes, improving operational efficiency and customer satisfaction
- Maintained detailed pipeline and performance reporting in CRM, enabling accurate forecasting and strategic account insights
Sales Marketing Representative
Escrowquick
07.2019 - 07.2020
- Educated over 50 real estate agents monthly on escrow technology, increasing service adoption by 18% and improving client workflow efficiency
- Expanded the client base by scheduling 30+ introductory meetings per month, driving pipeline growth and new partnership opportunities
- Planned and executed 4 annual client events, strengthening relationships, enhancing brand visibility, and generating referral business
- Collaborated with internal marketing and operations teams to optimize outreach campaigns, track engagement metrics, and improve lead conversion
Education
Associate’s Degree - Liberal Arts in Criminal Law
Fullerton College
Fullerton, CATimeline
Account Executive AT&T National Business
AT&T
01.2024 - Current
Branch Manager
White Tiger Realty
02.2022 - 01.2024
Key Account Executive
ACG Lending
07.2020 - 02.2022
Sales Marketing Representative
Escrowquick
07.2019 - 07.2020
Associate’s Degree - Liberal Arts in Criminal Law
Fullerton College