REBECCA MURAO
Ozone Park,NY
Overview
24
24
years of professional experience
Work History
Teacher’s Assistant
Kindergarten Education Fieldwork
06.2004
- Take care of numerous children, varying in age
- Provide an educational atmosphere which includes music, arts & crafts and reading
- Exceptional communication skills with both parents and children.
Medical Administrative Assistant
Pediatric Ophthalmic Consultants
07.2005 - Current
- Help billing department with printed claims, transaction closed and payments
- Use top of the line computer programs to schedule appointments, pull up charts and insurance information
- Enter procedures and diagnoses, and daily charges to appropriate insurance companies
- Organized, sorted and distributed the mails
- Perform general administrative duties such as filing, faxing and answering the phones
- Confirm and schedule patient appointments.
- Maintained and updated patient records for accurate, current medical histories.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Conducted insurance verification and preauthorizations and managed patient charts.
- Supported office staff and operational requirements with administrative tasks.
- Organized paperwork such as charts and reports for office and patient needs.
- Greeted patients and provided required paperwork to facilitate services.
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Called patients to confirm scheduled appointments day in advance.
- Verified insurance coverage to prepare for upcoming patient appointments.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Updated patient information and insurance details for accurate electronic medical records.
- Used care tracker to schedule appointments for doctor visits and procedures.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Obtained payments from patients and scanned identification and insurance cards.
- Processed medical insurance claims and payments.
Lead Cashier
Banana Republic
10.1999 - 08.2005
- Handle large amount of money and manage the cash wrap
- Train new employees for the sales floor and cashier positions
- Open and close cash registers and tallied cash drawer at the end of the day
- Assist customers with various purchase selections
- Process new accounts for customers ( Banana Republic Credit Cards).
Education
Associates Degree - Medical Assisting, Ultrasound Technology
ASA Institute College of Advanced Technology
Brooklyn, NY2006
Associate of Science - Early Childhood Education
Kingsborough Community College
Brooklyn, NY06.2004
Skills
- LABORATORY:
- Clinical and medical Office
- Procedures
- Aseptic Techniques
- Specimen Collection
- Phlebotomy and Finger
- Puncture
- Visual Acuity Examination
- COMPUTER:
- MS Office Windows 2000; Word
- Excel, Power Point and Access
- Microsoft Word, Excel, Outlook
- Millbrook, SRS, Flex, Vision System
- EXAM EQUIPMENT:
- Auto-refractor
- Foropter
- Tonopen
Timeline
Medical Administrative Assistant
Pediatric Ophthalmic Consultants
07.2005 - Current
Teacher’s Assistant
Kindergarten Education Fieldwork
06.2004
Lead Cashier
Banana Republic
10.1999 - 08.2005
Associates Degree - Medical Assisting, Ultrasound Technology
ASA Institute College of Advanced Technology
Associate of Science - Early Childhood Education
Kingsborough Community College