Rebecca Nauyokas
Care Coordinator
Jonesboro,IN
Summary
Dynamic Medicaid Waiver Care Coordinator with proven leadership at Professional Management Enterprises. Expert in client assessments and budget management, I champion innovative solutions that enhance service delivery and improve client outcomes. Skilled in compliance monitoring and effective communication, I consistently drive program success and foster positive relationships with individuals and families.
Dependable professional with a proven track record of success, demonstrating strong attention to detail and a proactive approach. Known for exceptional multitasking abilities in fast-paced environments, consistently delivering high-quality results. Committed to maintaining high standards of work and efficiency in all tasks.
Overview
13
13
years of professional experience
Work History
Medicaid Waiver Care Coordinator
Professional Management Enterprises
Indianapolis, Indiana
03.2025 - Current
- Conduct initial intake meetings to assess client needs.
- Create and process Level of Care based on intake data.
- Develop and update annual budgets and service authorizations.
- Ensure services are maintained through monthly contacts and quarterly visits.
- Provide support for individuals and families, addressing questions and needs between reviews.
- Completed incident reports, ensuring timely submission and follow-up.
- Monitored service delivery through calls, reports, emails, and home visits.
- Maintained accurate client files.
- Championed innovative solutions to enhance service utilization and improve client outcomes.
Certified BIN Liaison
Creative Solutions/Independent Contractor
Jonesboro, Indiana
06.2023 - 12.2025
- Facilitated benefits planning for individuals on SSI or SSDI seeking employment.
- Educated clients on the impact of work on their benefits, ensuring informed decision-making.
- Provided tailored support to enhance employment opportunities.
- Developed comprehensive benefits plans for clients.
- Guided individuals in understanding work-related benefit changes.
- Enhanced client knowledge of employment impacts on SSI/SSDI.
Medicaid Waiver Case Manager
Unity of Indiana
Greenwood, IN
12.2023 - 03.2025
- Facilitate initial intake meetings, documenting details and creating Person Centered Plans (PCPs).
- Develop, update, and review PCISP/Budgets as required.
- Complete Level of Care assessments and manage 90-day reviews.
- Provide ongoing support to individuals and families, addressing inquiries between reviews.
- Developed annual Budgets/Service Authorizations, ensuring timely updates.
- Completed incident reports, ensuring prompt submission and follow-up.
- Monitored service delivery through calls, reports, and visits.
- Maintained files, ensuring accuracy and accessibility.
Medicaid Waiver Case Manager
The Columbus Organization
Indianapolis, Indiana
01.2019 - 12.2023
- Conduct initial intake meetings and document Person Centered Plans.
- Develop and review PCISPs and budgets; process Level of Care 90-day reviews.
- Provide ongoing support for individuals and families, addressing inquiries between reviews.
- Facilitate annual budgets and service authorizations, ensuring timely updates.
- Complete incident reports and monitor service delivery through various communication methods.
- Conducted thorough intake meetings to establish tailored care plans.
- Developed and updated budgets, enhancing service delivery efficiency.
- Ensured compliance with incident reporting and follow-up protocols.
- Monitored and evaluated service utilization, fostering optimal client outcomes.
Community Services Manager
Janus Developmental Services
Noblesville, Indiana
06.2015 - 10.2018
- Oversee community services operations, ensuring individuals and families access suitable programming and resources.
- Maintain compliance records per Bureau of Developmental Disabilities Services and state guidelines.
- Supervise Community Employment, Participant Assistance & Care, and Respite programs, managing up to 20 staff.
- Collaborate on annual budgets and strategic plans, leading weekly team meetings for staff support.
- Achieved tripling of PAC and Respite program participation within one year.
- Managed Janus Golf & Batting Center during inaugural year.
- Served on various committees enhancing client and employee welfare.
Program Director
AIRES
Phoenix, Arizona
05.2013 - 01.2015
- Oversaw 30+ Direct Care Staff and 5 Managers.
- Managed hiring, disciplinary actions, and terminations.
- Conducted monthly evaluations of Program Managers.
- Ensured compliance with training requirements for staff.
- Developed behaviour plans for State PRC approval.
- Implemented and monitored behaviour plans effectively.
- Ensured health, safety, and programming across multiple group homes.
- Reviewed medical and dental appointment paperwork for consumer health and safety.
Education
Bachelor of Science degree - Psychology
Associate degree - Psychology
Facilitator Training -
CWIC Training Certification -
BIN Liaison Certification/Employment Specialist Certification -
Skills
- Client Assessments
- Problem Solving
- Care Plan Development
- Communication
- Budget Management
- Leadership skills
- Service Authorizations
- Innovative Solutions
- Compliance Monitoring
Personal Information
Affiliations
Volunteer - Special Olympics Indiana Grant County. Serve on the Management Team to ensure quality programming with athlete satisfaction. The Management Team also coordinates fund raising and tournaments as well as chaperoning at State Games. I coach 3 x 3 Basketball and participate in Cornhole and Bowling as a unified partner.
Timeline
Medicaid Waiver Care Coordinator
Professional Management Enterprises
03.2025 - Current
Medicaid Waiver Case Manager
Unity of Indiana
12.2023 - 03.2025
Certified BIN Liaison
Creative Solutions/Independent Contractor
06.2023 - 12.2025
Medicaid Waiver Case Manager
The Columbus Organization
01.2019 - 12.2023
Community Services Manager
Janus Developmental Services
06.2015 - 10.2018
Program Director
AIRES
05.2013 - 01.2015