Rebecca Navarre
Tecumseh,MI
Summary
Driven and creative professional with a strong background in customer service and management. Excelled in team collaboration and client satisfaction, demonstrating exceptional interpersonal skills and a keen eye for detail. Proven track record in improving customer engagement and streamlining operations, leveraging both innovative design solutions and efficient cash-handling procedures.
Overview
5
5
years of professional experience
Work History
Front House Staff/Barista
Green Goodies Bakery
Edmond, OK
09.2022 - Current
- Ran front of house, handling cash, taking orders, making coffee, assisting bakers when needed
- Trained new front-of-house staff on policies, procedures, and customer service standards.
- Answered phone inquiries, taking reservations and providing information as needed.
- Provided exceptional customer service to ensure satisfaction.
Barista
Buzz Cafe and Marketplace
Adrian, MI
04.2024 - 01.2025
- Expertly prepared and served a variety of coffee beverages, including espresso, cappuccino, latte, and cold brew
- Consistently maintained high standards of quality in every drink made, ensuring customer satisfaction
- Handled cash transactions accurately while following company policies regarding cash handling procedures
- Maintained knowledge of current industry trends related to specialty coffees and shared this information with customers when appropriate
Shift Lead/Manager
Doll n Burgers
Tecumseh, MI
02.2021 - 08.2024
- Created a fast-paced, accurate work environment with other employees to bring constant customer satisfaction
- Maintained knowledge of store products and services including working at every station, including cash, order taking, and creating food
- Balanced cash drawers and resolved financial discrepancies using receipts and financial documents
- Taught newly hired team members and shift managers business policies and procedures
- Established and maintained positive and professional employee relationships
Interior Design Internship
Finishers Unlimited
Monroe, MI
04.2024 - 07.2024
- Organization of files, answering the phone, filling out paperwork, and helping clients in the showroom
- Shadowing designers on projects
- Gathered price quotes from contractors and vendors.
- Used computer-aided drafting and related software to produce construction documents.
- Ordered fabric and finish samples to view options in person.
- Performed site visits to assess existing conditions prior to beginning a new project.
Sales Associate
Rue21
Adrian, MI
06.2021 - 06.2022
- Worked part-time as a second job
- Handled cash, kept a clean store, focused on customer service which included welcoming customers and offering assistance while they shopped
- Learned opening and closing procedures
- Organized shipments, created clothing displays, tagged and censored merchandise
Cafe and Catering Staff
The Centre Cafe
Adrian, MI
09.2019 - 02.2021
- Handled cash and demonstrated skills involving making food and coffee
- Catered for business meetings, birthday parties, and local events
- Prepared food orders, such as sandwiches, salads, and beverages.
- Assisted in training new employees on proper procedures for taking orders, preparing drinks and foods, cleaning tables.
Education
Interior Architecture -
Oklahoma Christian University
Edmond, Ok12-2025
High School Diploma -
Lenawee Christian School
Adrian, Mi05-2022
Skills
- Customer service
- Management
- Cash-handling procedures
- Teamwork and collaboration
- Computer skills
- Recordkeeping
- Attention to detail
- Goal-oriented mindset
- Interpersonal and social skills
- Creative and resourceful
References
- Emily Miklos, Teacher, (419) 630 - 7561
- Cali Engle, Doll n' Burger General Manager, (517) 215 - 4646
- Shana Howland, Green Goodies Bakery Owner, (405) 625 - 2539
Timeline
Barista
Buzz Cafe and Marketplace
04.2024 - 01.2025
Interior Design Internship
Finishers Unlimited
04.2024 - 07.2024
Front House Staff/Barista
Green Goodies Bakery
09.2022 - Current
Sales Associate
Rue21
06.2021 - 06.2022
Shift Lead/Manager
Doll n Burgers
02.2021 - 08.2024
Cafe and Catering Staff
The Centre Cafe
09.2019 - 02.2021
Interior Architecture -
Oklahoma Christian University
High School Diploma -
Lenawee Christian School
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