Summary
Overview
Work History
Education
Skills
Timeline
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Rebecca Navarro

Moreno Valley,CA

Summary

Dedicated Leave of Absence and Accommodations Specialist with extensive experience managing over 250 leave cases, ensuring strict compliance with federal, state, and local regulations. Expert in implementing tracking systems that reduced case resolution time and enhanced reporting accuracy. Proven track record of providing comprehensive advice on FMLA, ADA, and company leave policies. Skilled in balancing technical acumen with exceptional communication to optimize HR operations.

Overview

11
11
years of professional experience

Work History

Leave of Absence Specialist

Loma Linda University Health
02.2025 - Current
  • Administer and manage all types of employee leave, including FMLA, personal leave, medical leave, and other statutory leave programs.
  • Assist employees in requesting and implementing workplace accommodations in compliance with the Americans with Disabilities Act (ADA) and other relevant laws.
  • Maintain accurate and confidential records of leave and accommodation requests, approvals, and communications. Ensure proper documentation for compliance and audit purposes.
  • Provide guidance and support to employees throughout the leave and accommodation process. Answer questions and address concerns in a compassionate and professional manner.
  • Coordinate with employees, managers, healthcare providers, and other stakeholders to facilitate smooth leave and accommodation processes.

Leaves & Accommodations Operations Team Management

Broadspire
08.2021 - 03.2024
  • Responsible for oversight and implementation of clients leave and short term disability policies
  • Developed, enhanced and improved cross-functional relationships to ensure cohesion across the operations department to best meet our clients needs
  • Developed strategies that improved workflow and ensure maximum productivity
  • Provided supervision to assigned Leave & Disability Administration Staff
  • Provided performance feedback and coaching on a regular basis to each team member
  • Ensured employees have appropriate training and other resources to effectively perform their jobs
  • Responsible for hiring and selection of staff

HR Coordinator

University of Southern California, USC
06.2020 - 08.2021
  • Assisted in administration of employee leave programs, supporting over 300 employees with leave-related inquiries
  • Streamlined leave request process by introducing electronic submission system, improving processing speed by 30%
  • Collaborated with payroll and benefits teams to ensure seamless integration of leave data, resulting in 98% accuracy rate for payroll

Leave of Absence Specialist

Iherb
02.2018 - 05.2020
  • Managed all Leave of Absences for California, Illinois, Kentucky, and Pennsylvania Facilities
  • Scheduled consultations in person or via phone with all employees who inquire about a leave of absence and accommodation requests
  • Partnered with the payroll and the benefits department to ensure employee’s requests are updated and processed in the system
  • Processed all premium payment letters and collected payments while employees are out on leave
  • Reviewed work restrictions upon return from leave. Reviewed fitness for duty and or accommodations with department supervisors/management
  • Set up all interactive meetings with employees to determine leave or accommodation options

Human Resources Generalist

ACE Cash Express Inc.
11.2016 - 02.2018
  • Supported the implementation of HR processes, programs and policies
  • Proactively addressed employee concerns and first level response for employee questions regarding HR programs, processes and policies; escalating to HR management when appropriate.
  • Generated offer letters, general correspondence and spreadsheets. Generate reports with MyHR, input data into MyHR and AS400 systems, interpret background screens and drug screens, and record employee referrals in referral log
  • Pre-screened candidates, interview, select, and hire candidates, while also working to promote, retain, Recruit and attract top performers at all levels of the organization
  • Administered leave of absences via Prudential and replied to all SDI correspondences

Leave of Absence/Workers Compensation Specialist

Herbalife International
02.2014 - 07.2016
  • Managed the Leave of Absence program for all U.S. Facilities. Maintained and tracked leaves according to applicable laws and company policies. Supported employees and management with leave requests, interpreting policies and leave options as appropriate
  • Partnered with the payroll and benefits department to ensure employee’s requests are updated and processed accordingly
  • Managed the Worker’s Compensation program for all California Facilities and provided injured employees and management assistance and reports all workers compensation claims to the insurance carrier

Education

Master of Science - Human Resources Management

Chapman University
Orange, CA
06-2010

Bachelor of Science - Business Administration And Management

California State University, San Bernardino
San Bernardino, CA
06-2007

Skills

  • Benefits/Payroll Administration
  • Staff Training & Development
  • Labor/Employee Relations
  • Employee Orientation
  • HR Policies and Procedures
  • Confidential Record Keeping
  • Employee Counseling
  • Workers Compensation
  • Fluent in Spanish
  • Legal Issues & Compliance (ADA, FMLA, FLSA)

Timeline

Leave of Absence Specialist

Loma Linda University Health
02.2025 - Current

Leaves & Accommodations Operations Team Management

Broadspire
08.2021 - 03.2024

HR Coordinator

University of Southern California, USC
06.2020 - 08.2021

Leave of Absence Specialist

Iherb
02.2018 - 05.2020

Human Resources Generalist

ACE Cash Express Inc.
11.2016 - 02.2018

Leave of Absence/Workers Compensation Specialist

Herbalife International
02.2014 - 07.2016

Master of Science - Human Resources Management

Chapman University

Bachelor of Science - Business Administration And Management

California State University, San Bernardino

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