REBECCA NGARUKIYE
Erie,PA
Summary
Highly organized Housekeeper with experience in maintaining cleanliness, sanitation and orderliness of hotel rooms and common areas. Possess skills in time management, multitasking, and high-quality customer service. Previous roles involved deep-cleaning tasks, inventory management, and collaboration with cross-functional teams to ensure guest satisfaction. Demonstrated success in contributing to positive guest experiences through proactive communication and problem-solving abilities.
Overview
1
1
year of professional experience
Work History
Housekeeper
Sheraton Hotel & Resorts
ERIE, PA
06.2024 - 12.2024
- Checked inventory for required supplies and made lists for needed cleaning products.
- Sorted and counted linens and organized in storage areas.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Scrubbed kitchen appliances, countertops and fixtures.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Followed safety procedures when handling hazardous materials.
- Changed bed linens and towels, tidied up rooms.
- Used cleaning chemicals following proper guidelines.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Skills
- Room inspection
- Hazardous waste handling
- Cleaning chemicals usage
- Inventory management
- Sanitation procedures
- Customer service
- Quality control
- Attention to detail
- Team collaboration
- Communication skills
- Bathroom cleaning
- Multitasking and organization
- Vacuuming
- Window cleaning
- Cleaning bathrooms
- Focused and detail-oriented
- Sanitization techniques
- Housekeeping
- Dusting
- Physically strong
- Waste disposal
- Bed making proficiency
- Towel replenishment
- Chemical handling
- Surface disinfection
- Closet detailing
- Product knowledge
- Building maintenance
- Watering plants
Timeline
Housekeeper
Sheraton Hotel & Resorts
06.2024 - 12.2024
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