Highly-motivated Air Force Officer with desire to take on a new oppurtunity. Strong work ethic, adaptability and exceptional interpersonal skills devoted to giving a positive and memorable experience for those I serve and work with. Adept at working in high stress professions both independently and as a team member.
Overview
10
10
years of professional experience
Work History
Local Care Coach
Go Aupair
Greensboro, GA
07.2022 - Current
Communicate effectively with Go Au Pair headquarters, host parents, and au pairs, regarding group activities or concerns
Coordinate logistics such as scheduling transportation
Establish professional relationships with host parents and au pairs
Reinforce and brief Department of State Policies on the Cultural Exchange Program
Schedule and implement site visits and orientations
Actively execute conflict resolution and management between host parents and au pairs
Plan, coordinate and execute monthly campaigns
Complete and submit monthly activity records
Operations Manager
United States Air Force Reserve
Marietta, GA
12.2013 - Current
Developed and implemented operational procedures to ensure quality standards are met.
Monitored and improved efficiency of processes, team performance, and customer service.
Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
Created detailed reports on the performance of individual departments within operations.
Led cross-functional teams in problem-solving activities related to process improvements or new product launches.
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Assessed employee development needs and provided feedback on their progress towards meeting goals.
Motivated and evaluated personnel for performance improvement and goal achievement.
Improved morale and management communication by creating employee recognition and rewards practices.
Yellow Ribbon Representative
United States Air Force Reserve
Marietta, GA
07.2015 - 09.2017
Planned and coordinated all event logistics, including seating arrangements, catering, audio and visual equipment, décor, and entertainment
Designed a comprehensive post-event evaluation system to measure success of events against goals.
Oversaw the setup of events to ensure that all elements were in place according to plan
Managed multi-million dollar budget
Developed detailed timelines for each event to ensure deadlines were met
Oversaw the setup of events to ensure that all elements were in place according to plan
Provided onsite management for large-scale events with up to 1500 attendees
Coordinated transportation needs of guests attending the event
Coordinated transportation needs of guests attending the event
Developed relationships with vendors to facilitate quality service at competitive rates while maintaining financial responsibility within budgets