Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

REBECCA NUNLEY

Summerville,SC

Summary

Highly efficient team member well established in fast-paced and challenging environments. Eager to learn with a knack for applying new knowledge with skill and efficiency.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Team Member

Chick-fil-A
05.2022 - Current
  • Worked in different areas of restaurant to help out when undermanned
  • Developed strong united relationships with coworkers and managers
  • Addressed guests in pleasant manner and answered any questions about menu
  • Utilized cash register to take payments and collect cash payments for orders

Drive-Thru Director

Chick-Fil-A
05.2016 - 11.2021
  • Ensured drive-thru operations were running smoothly on daily basis
  • Attained #1 Chick-fil-A drive-thru experience in California
  • Reached 160 cars in drive-thru in one hour
  • Interviewed team members for different leadership positions in restaurant
  • Responsible for training and re-training of team members in drive-thru
  • Prepared performance reviews and went over them with team members
  • Processed cash, credit card, and gift card payments and returned payment cards, change, and receipts to customers
  • Responded to customer messages and helped in solving incorrect order issues.

Barista

Starbucks
05.2015 - 11.2015
  • Learned every menu preparation to meet all customer needs
  • Expanded personal knowledge of coffee styles and pastries through frequent coffee tasting
  • Prioritized drink requests while answering customer questions and concerns
  • Provided quick and efficient service to customers while maintaining stress-free environment
  • Received and accurately processed customer payments.

Front-End Manager

Super Dollar
07.2007 - 12.2014
  • Assigned employees to specific job duties
  • Assisted customers by providing information and resolving complaints
  • Sorted, counted, and wrapped currency and coins
  • Helped in training of new employees
  • Counted tills accurately each night
  • Responsible for counting store safe three times daily
  • Recorded daily credit/debit and check transactions
  • Documented daily sales into computer system
  • Answered phones and transferred to proper department.

Education

No Degree - Nursing

Virginia Highlands Community College
Abingdon, VA

High School Diploma -

Abingdon High School
Abingdon, VA
05.2008

Skills

  • Effective communication skills
  • Excellent ability to multi-task in fast-paced environment
  • Accurately handle money transactions
  • Punctual and dependable
  • Proficient in Microsoft Office programs
  • Trustworthy
  • Organized
  • Customer Service
  • Medical Terminology
  • Complaint Resolution

References

  • Todd Keller, Owner/Operator, Chick-fil-A, 912-398-4809
  • Cynthia Barbosa, Director of Human Resources, Chick-fil-A, 916-670-4804

Certification

  • First Aid/CPR Certified
  • Certificate of Completion in Medical Assisting Course
  • Certificate of Completion in Certified Electronic Health Records Course

Timeline

Team Member

Chick-fil-A
05.2022 - Current

Drive-Thru Director

Chick-Fil-A
05.2016 - 11.2021

Barista

Starbucks
05.2015 - 11.2015

Front-End Manager

Super Dollar
07.2007 - 12.2014

No Degree - Nursing

Virginia Highlands Community College

High School Diploma -

Abingdon High School

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REBECCA NUNLEY