Experienced paralegal with a strong background in supporting and collaborating with solo-litigator personal injury practices specializing in defense. Proficient in a wide range of legal and administrative tasks essential to delivering exceptional client service and assisting in case preparation from client intake to settlement.
Overview
20
20
years of professional experience
Work History
Paralegal
Law Offices Of Susan P. Halpern, P.C.
01.2020 - Current
Initiated and implemented the seamless transition of a traditional paper-based filing system to a fully electronic and paperless workflow, optimizing efficiency and accessibility for a law firm during the challenging COVID-19 period.
Prepares legal briefs, motions, and pleadings.
Performs various administrative tasks, including drafting correspondence, scheduling appointments, and managing court calendars and deadlines to facilitate efficient office operations.
Conducts comprehensive legal research, drafts legal documents, and analysis of case law to provide valuable insights to the attorney.
Reviews and summarizes medical records, bills, and reports, identifying key information crucial to building compelling defense of cases.
Conducts initial client interviews, gathers relevant information, and maintains ongoing communication to ensure client satisfaction and understanding throughout the legal process.
Assists in preparing arbitration submissions including Memoranda and organization of Exhibits, coordinates with opposing parties, and provides support during arbitration hearings.
Organizes and maintains case files, manages deadlines and court appearances, and coordinates with external vendors to support case progression.
Senior Restaurant Manager
Double Decker Pizza Glenolden
08.2004 - Current
Establishes strong rapport with local community organizations through participation in events and promotions.
Develops successful marketing campaigns via social media platforms to attract new patrons and increase overall revenue.
Manages daily operations, ensuring smooth workflow and top-quality customer service.
Coordinates special events and private parties, providing exceptional experiences for guests.
Fosters an inclusive work environment where all employees felt valued as part of the team.
Resolves customer complaints promptly and professionally, ensuring repeat business and positive reviews.
Implements cost-saving measures in food sourcing, reducing expenses without sacrificing quality.
Analyzes sales data to identify trends in patron preferences and strategically adjust menu offerings accordingly.
Evaluates vendor relationships regularly to ensure quality products at competitive prices.
Maintains high standards of cleanliness and safety, consistently passing health inspections with excellent ratings.
Recruits, hires, and trains team members who contribute to the success of the establishment.
Promotes positive atmosphere and guarantees each customer receives exceptional food and service.
Correctly calculates inventory and orders appropriate supplies bi-weekly.
Reconciles cash and credit card transactions to maintain accurate records.
Effectively manages payroll and timekeeping.
Tracks daily sales transactions and invoices for accurate and updated financial reporting.
Quickly identifies problem situations and skillfully resolves incidents to satisfaction of involved parties.
Assists in development and implementation of new menus to offer variety and options to customers.
Develops, implements, and manages business plans to promote profitable food and beverage sales.
Develops unique events and special promotions to drive sales.
Manages staff schedules and maintaines adequate coverage for all shifts.
Handles escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Oversees food preparation and monitors safety protocols.
Education
High School Diploma -
Interboro High School
Prospect Park, PA
Associate of Applied Science - Paralegal Studies
Delaware County Community College
Media, PA
06.2024
Skills
Legal Research and Writing
File and Records Management
Case Summaries
Legal Compliance
Deposition Summaries
Proficient in MS Office, Outlook, and Adobe Acrobat
Case Management
Client Communication
Document preparation, drafting, and filing
Proficient in the use of E-Filing systems including Philadelphia, Delaware, Bucks, and Montgomery Counties
Calendar Management
Timeline
Paralegal
Law Offices Of Susan P. Halpern, P.C.
01.2020 - Current
Senior Restaurant Manager
Double Decker Pizza Glenolden
08.2004 - Current
High School Diploma -
Interboro High School
Associate of Applied Science - Paralegal Studies
Delaware County Community College
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