Rebecca Ortiz-Echeverria
Portsmouth,VA
Summary
Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements, and business correspondence. Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven.
Overview
11
11
years of professional experience
Work History
Billing administrator
James Bentley Treatment Program
1 2020 - Current
- Maintained accurate records of clients' financial transactions, ensuring data integrity within the company's database.
- Increased billing accuracy by diligently reviewing and reconciling invoices and payment records.
- Ensured timely payments by closely monitoring account balances and following up on overdue invoices.
- Worked effectively with medical payers such as Medicaid and commercial insurances to obtain timely and accurate payments.
Administrative assistant
James Bentley Treatment Program
01.2018 - 12.2021
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Walmart Personal Shopper
Walmart
01.2017 - 12.2018
- Enhanced client satisfaction by providing personalized shopping experiences based on individual styles and preferences.
- Worked productively with customers to meet order requirements and service expectations.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
Spanish Translator
Volunteer Work
01.2013 - 12.2016
- Ensured Hispanic families were aware of how to operate their refurbished computers recently upgraded to operate Windows 7 for personal and educational use.
Education
Bachelor of Science - Business Administration: Economics
Old Dominion University
Norfolk, VA 05.2001 -
Associates of Arts And Science in General Studies -
Lord Fairfax Community College
Middletown, VA08.2016
High School Diploma -
John Handley High School
Winchester, VA 05.2001 -
Skills
Bilingual
Technologically Skilled
Trained in R Studio: Data Analysis
Data entry proficiency
Flexible Schedule
Deadline-driven
Fast Learner
Friendly Customer Service
Training
- Three years of Computer System Technology to train for the CompTIA A+ exam
- Certified on the NOCTI exam
- IC3 certified in Computing Fundamentals, Key Applications, and Living Online
- Certified on Microsoft Programs (Word, Excel, PowerPoint)
- Trained in Economics Causality and Analytics with R Studio
Timeline
Administrative assistant
James Bentley Treatment Program
01.2018 - 12.2021
Walmart Personal Shopper
Walmart
01.2017 - 12.2018
Spanish Translator
Volunteer Work
01.2013 - 12.2016
Bachelor of Science - Business Administration: Economics
Old Dominion University
05.2001 -
High School Diploma -
John Handley High School
05.2001 -
Billing administrator
James Bentley Treatment Program
1 2020 - Current
Associates of Arts And Science in General Studies -
Lord Fairfax Community College
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