Rebecca Osifeso
Atlanta,GA
Summary
Dedicated project manager with years of expertise in Operation management, logistics, and company operations. Competent in overseeing schedules, maximizing resources, and promoting cross-functional communication to promote project success. Demonstrated capacity to conduct data analysis and put strategic solutions into practice that improve productivity and efficiency. Seasoned in managing client accounts and supervising logistical operations to guarantee flawless delivery and stakeholder satisfaction.
Overview
5
5
years of professional experience
Work History
Sr Operation Manager
J.B.HUNT
03.2023 - Current
- Serve as the primary point of contact for assigned customers, ensuring exceptional service and trouble-free account operations, resulting in a 20% increase in customer satisfaction
- Successfully plan, organize, and execute large-scale employee appreciation events for 200 participants, enhancing team morale and engagement
- Oversee inventory management, warehouse operations, and the upkeep of the Ramp facility, ensuring compliance with safety standards and securing property
- Develop and communicate key performance indicators (KPIs), manage employee payroll, and ensure timely and accurate customer billing, resulting in a 15% improvement in financial accuracy
- Oversee the selection, hiring, training, and development of office personnel and drivers, creating a tailored personnel strategy to address coverage gaps and meet location-specific freight needs
- Built strong relationships with key stakeholders through consistent engagement, collaboration, and transparent communication practices.
Transportation Logistics Manager
J.B.HUNT
01.2022 - 03.2023
- Oversaw driver safety, reducing incidents by 50% through strategic training programs
- Collaborate with maintenance personnel to balance equipment maintenance schedules and customer needs, ensuring all equipment complies with federal and state regulations
- Create and communicate key performance indicators (KPIs), manage employee payroll, and ensure accurate and timely customer billing, improving financial reporting accuracy by 20%
- Communicate with customers and internal teams to swiftly identify and resolve issues, achieving a 30% decrease in daily operational problems
- Improved claims management process by collaborating with insurance providers, reducing claim resolution times and minimizing financial losses.
- Evaluated emerging technologies in the transportation industry to identify potential areas for cost savings or process improvement.
Operations Intern
J.B.HUNT
08.2021 - 12.2021
- Develop an understanding of basic transportation management principles, contributing to operational efficiency
- Engage in daily operational tasks, including planning freight logistics, optimizing asset utilization, and ensuring safety management practices align with Department of Transportation (DOT) regulations
- Support logistics management and analysis to enhance customer service and value delivery
- Gain insights into profit-and-loss management practices, assisting with financial reporting and analysis
Business Strategy Intern
Textron
08.2020 - 12.2020
- Conducted market research and competitor analysis, identifying key industry trends to inform strategic decision-making at Textron.
- Implemented statistical analysis on project data to streamline the process and organize project summaries.
- Developed creative solutions for business challenges, proposing novel approaches to enhance operational efficiency and drive growth.
- Managed multiple projects simultaneously under tight deadlines while maintaining attention-to-detail quality output; demonstrated effective time-management skills.
- Performed cost-benefit analyses for various projects to support resource allocation decisions, maximizing return on investment for the organization.
- Worked closely with cross-functional teams to gather insights and develop comprehensive business strategies aligned with company goals.
Education
BACHELOR DEGREE - BUSINESS MANAGEMENT
Albany State University
Albany, GAMASTER OF INFORMATION TECHNOLOGY -
Kennesaw State University
Kennesaw, GA12.2026
Skills
- Project Management
- Data Analysis
- Strategic Planning
- Client Relations
- Inventory Management
- Safety Compliance
- Financial Reporting
- KPI Management
- DOT Regulations
- Operations management
- Product strategy
- Logistics analysis
- Operations research
- KPI reporting
- Route optimization
- SWOT analysis
- Forecasting
Leadership Experience
- Self-employed Business Owner, Reyis Kitchen, Launched and grew a successful culinary business, catering to a diverse clientele in the Atlanta metro area.
- President, African Student Association, Oversaw a team of 15 executive members by coordinating weekly meetings, setting agendas, and ensuring effective communication across all team roles.
Timeline
Sr Operation Manager
J.B.HUNT
03.2023 - Current
Transportation Logistics Manager
J.B.HUNT
01.2022 - 03.2023
Operations Intern
J.B.HUNT
08.2021 - 12.2021
Business Strategy Intern
Textron
08.2020 - 12.2020
MASTER OF INFORMATION TECHNOLOGY -
Kennesaw State University
BACHELOR DEGREE - BUSINESS MANAGEMENT
Albany State University
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