Summary
Overview
Work History
Education
Skills
References
Timeline
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Rebecca Pantoja

Fontana,CA

Summary

Accomplished healthcare professional with extensive experience, specializing in client care and administrative oversight. Excelled in medication management and crisis intervention, ensuring optimal health and safety. Demonstrated leadership in supervising staff and enhancing operational efficiency. Proven ability in bilingual communication and Microsoft Office, contributing to superior client education and support.

Overview

11
11
years of professional experience

Work History

DSP II

Salem Christian Homes
Chino, CA
03.2014 - Current
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Recorded client status progress and challenges in logbooks and reports.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Monitored health and well-being of clients and reported significant health changes.
  • Helped clients get in and out of beds and wheelchairs.
  • Assisted clients with maintaining good personal hygiene.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Drove clients to doctors' appointments and social outings.

CCL Administrator

Salem Christian Homes
Chino, CA
07.2020 - 08.2023
  • The CCL Administrator has 24-hour responsibility for the health, safety, programs, and services to residents residing in assigned house(s), as well as making sure that the home facility runs as smoothly as possible for all residents to live a better quality of life.
  • Coordinates resident physician’s appointments as well as completing all paperwork, (i.e. medication re-orders, transportation, CSC meetings, etc.
  • Provides direct supervision on initial ongoing trainings of direct contact staff.
  • Assures that the home is in compliance with the agency’s policies and procedures, as related to duties, while also ensuring compliance with state and federal regulations.
  • Monitors and completes department time sheets, evaluates staff performance, and attends/participates in Agency’s meetings as required while also implementing Agency’s policies and procedures as related to assigned duties.

Direct Care Shift Supervisor (DCSS)

Salem Christian Homes
Chino , CA
03.2019 - 06.2020
  • Observed clients' conditions and behaviors.
  • Assisted clients with their activities of daily living while rapidly responding to individual client needs.
  • Proactively addressing problems, concerns, and issues, while also monitoring program implementation and treatment integrity.
  • Assists with medication protocols for each client.
  • Supervised and led employees to maintain productivity and client service levels.
  • Communicated clearly with employees regarding job duties, expectations, and policies.
  • Assigned tasks to employees and monitored productivity, performance and task completion.

Education

High School Diploma -

Ontario High School
Ontario, CA
06-2013

Some College (No Degree) - Business

Chaffey College
Rancho Cucamonga, CA

Skills

  • English/Spanish reading and writing
  • Skilled in Microsoft Office applications
  • Payroll experience
  • Medical chart documentation
  • Mental health understanding
  • Health and dignity assurance
  • Medication management
  • Communication skills
  • Medical appointment scheduling
  • Decision-making
  • Wound care maintenance
  • Certified in CPR/AED and First Aid
  • Crisis intervention certified

References

References available upon request.

Timeline

CCL Administrator

Salem Christian Homes
07.2020 - 08.2023

Direct Care Shift Supervisor (DCSS)

Salem Christian Homes
03.2019 - 06.2020

DSP II

Salem Christian Homes
03.2014 - Current

High School Diploma -

Ontario High School

Some College (No Degree) - Business

Chaffey College

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Rebecca Pantoja