Rebecca Parker
Clio,MI
Summary
Results-driven accountant with strong leadership and financial management skills. Expertise in accounts payable, payroll processing, and team collaboration. Committed to enhancing operational efficiency and accuracy.
Overview
7
7
years of professional experience
Work History
Shared Services Staff Accountant
Genesee Intermediate School District
Flint, MI
03.2023 - Current
- Managed accounts payable and receivable processes to ensure timely and accurate financial reporting.
- Collaborated with team members to regularly reconcile bank statements, enhancing financial accuracy.
- Communicated effectively with staff regarding financial inquiries and transactions.
- Processed payroll for all employees in accordance with established guidelines.
- Interacted with internal and external auditors to help complete audits and resolve issues.
- Reviewed accounts payable invoices for accuracy, facilitating smooth payment processing.
Multi-Unit Team Leader
H & R Block Tax Services
Swartz Creek, Michigan
09.2019 - 03.2023
- Led a team of tax professionals during peak filing season.
- Trained new associates on tax preparation software and procedures.
- Reviewed client documents for accuracy and completeness, ensuring compliance and reducing submission errors.
- Coordinated schedules to ensure adequate staffing during busy periods.
- Provided ongoing support and guidance to team members on complex issues.
- Conducted performance evaluations and provided constructive feedback, fostering professional growth and enhancing team capabilities.
- Maintained compliance with tax regulations and company policies throughout operations.
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Established clear expectations for employees and provided guidance.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Reviewed completed work to verify consistency, quality, and conformance.
- Conducted regular performance reviews to assess individual team member progress.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Reviewed customer service surveys and implemented targeted strategies, resulting in improved customer satisfaction ratings.
Education
BBA - Business
Davenport University
Flint, MI05-1998
Associate of Arts - Accounting
Davenport University
Flint, MI05-1995
MBA - Business
Univeristy of Phoenix
Online05-2026
Skills
- Financial analysis
- Financial reporting
- Bank reconciliation
- Accounts receivable
- Accounts payable
- Payroll administration
- Payroll processing
- Payroll processinging
- Tax preparation
- Compliance management
- Invoice coding
- Statement reconciliation
- Team leadership
- Client communication
- Customer service
- Administrative support
Timeline
Shared Services Staff Accountant
Genesee Intermediate School District
03.2023 - Current
Multi-Unit Team Leader
H & R Block Tax Services
09.2019 - 03.2023
BBA - Business
Davenport University
Associate of Arts - Accounting
Davenport University
MBA - Business
Univeristy of Phoenix