Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Rebecca Parker-Willmschen

Boring

Summary

Experienced administrative professional with a proven track record of supporting office teams through daily tasks and challenges. Skilled in assessing and prioritizing tasks, fostering team collaboration, and building strong customer relationships. Known for making independent decisions that positively impact company success, while also enhancing employee engagement and performance through training and morale-building efforts.

Overview

7
7
years of professional experience

Work History

Maintenance Technician/Custodial Maintenance Worker

Multnomah University
05.2024 - Current
  • Improved equipment functionality by conducting regular maintenance checks and repairs.
  • Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
  • Enhanced safety measures by performing routine inspections and identifying potential hazards.
  • Boosted overall productivity with timely preventive maintenance on key equipment.
  • Collaborated with team members to complete larger repair projects efficiently.
  • Ensured smoother operations, maintaining accurate records of all maintenance activities.
  • Followed safety protocols to minimize workplace accidents.
  • Followed instructions from supervisor regarding daily job tasks and duties.

Office Management, Office Assistant

IXL Transportation, Jessup University
01.2018 - 05.2025
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Edited documents to improve accuracy of language, flow, and readability.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Reconciled account files and produced monthly reports.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Implemented project management techniques to overcome obstacles and increase team productivity.

Kitchen Aide

Pioneer Catering and Multnomah University
10.2023 - 04.2025
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Enhanced kitchen efficiency by organizing and maintaining food storage areas.
  • Maintained a clean working environment by consistently washing dishes and completing daily cleaning tasks.
  • Provided exceptional customer service when needed, responding diplomatically to guest concerns or requests.
  • Demonstrated versatility within the kitchen, easily adapting to various roles depending on staff needs each shift.
  • Promoted workplace safety through careful adherence to established procedures for handling sharp utensils, hot surfaces, and heavy equipment.
  • Participated in staff meetings, contributing valuable insights based on personal experiences within the kitchen environment.
  • Managed time to juggle multiple tasks simultaneously with ease.

Education

Diploma -

Women's Trades Program
Portland, OR
07.2012

Associates Degree - Early Childhood Education

Mt Hood Community College
Gresham, OR
01.2011

Skills

  • Microsoft Office Suite
  • TMW
  • Citrix
  • Project Management
  • Service-oriented mindset
  • Correspondence skills
  • Organizational skills
  • Customer service skills
  • Customer Relationship Management
  • Office Management
  • Payroll
  • Accounts Payable
  • Accounts Receivable
  • Troubleshooting skills

Additional Information

I teach children's church on Sunday's at Living Word Fellowship and train adults to teach in the children's ministry. I am on the board at Living Word fellowship and help with planning the kids events.

Timeline

Maintenance Technician/Custodial Maintenance Worker

Multnomah University
05.2024 - Current

Kitchen Aide

Pioneer Catering and Multnomah University
10.2023 - 04.2025

Office Management, Office Assistant

IXL Transportation, Jessup University
01.2018 - 05.2025

Associates Degree - Early Childhood Education

Mt Hood Community College

Diploma -

Women's Trades Program

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Rebecca Parker-Willmschen