Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
RECEPTIONIST
AMERICAS JOB CENTER
2023.03 - Current
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Responded to inquiries from callers seeking information.
Corresponded with clients through email, telephone, or postal mail.
Maintained visitor log for entering and leaving facility for security purposes.
Organized, maintained and updated information in computer databases.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Elderly Caregiver
CROWN SERVICES
2022.10 - 2023.02
Maintained clean, safe, and well-organized patient environment.
Offered companionship and kindness to elderly patients.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Provided safe mobility support to help patients move around personal and public spaces.
Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
Assisted disabled clients to support independence and well-being.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Senior Caregiver
In Home Supportive Services
2021.02 - 2022.08
Offered companionship and kindness to elderly patients.
Maintained clean, safe, and well-organized patient environment.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
Transported individuals to events and activities, medical appointments, and shopping trips.
Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
Crew Member
ROSS
2019.10 - 2020.01
Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
Kept customers and crew areas organized.
Worked well with teammates and accepted coaching from management team.
Provided excellent customer service by greeting customers and meeting quality expectations.
Became familiar with products to answer questions and make suggestions.
Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Stocked shelves, racks and cases with new or transferred merchandise.
Disposed of damaged or defective items or coordinated returns to vendors for covered items.
Education
High School Diploma -
Ramona High School
Ramona, CA
06.2003
Skills
Telephone Skills
Sorting and Labeling
Multi-Line Telephone Systems
Verbal and Written Communication
Office Equipment Operation
Office Administration
Data Inputting
Microsoft Office
Schedule Management
Visitor Check-In
Reception Desk Management
Testing Policies
Exam Coordination
Test Proctoring
Records Filing
Greeting Visitors
Spanish Interpreting
Direct Patient Care
Dependable and Responsible
Languages
Spanish
Full Professional
Timeline
RECEPTIONIST
AMERICAS JOB CENTER
2023.03 - Current
Elderly Caregiver
CROWN SERVICES
2022.10 - 2023.02
Senior Caregiver
In Home Supportive Services
2021.02 - 2022.08
Crew Member
ROSS
2019.10 - 2020.01
High School Diploma -
Ramona High School
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