Summary
Overview
Work History
Education
Skills
Timeline
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Rebecca Paulsen

Heber,UT

Summary

Dedicated Executive Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

29
29
years of professional experience

Work History

Executive Assistant

Enerra Inc.
03.2021 - Current
    • Handles confidential and sensitive information with discretion and tact.
    • Manages executive calendars, scheduling meetings and appointments and coordinating travel arrangements.
    • Processed travel expenses and reimbursements for executive team.
    • Responded to emails and other correspondence to facilitate communication and enhance business processes.
    • Entirely oversees accounts payables and receivables. Presents monthly financials to executives. Processes invoices for approvals and payments.
    • Set up and manages new vendor and existing vendor accounts as key contact.
    • Produces accurate office files, updated spreadsheets, and crafted presentations to support executives.
    • Seamlessly interacts with colleagues to plan and complete special projects.
    • Screens calls and emails and initiated actions to respond or direct messages for managers.

Front Office Manager

Heber City Dental
08.2018 - 03.2021
  • Developed procedures to establish accurate and organized check-in and check-out processes.
  • Scheduled, rescheduled, and cancelled appointments for dental patients.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Handled patient complaints quickly and professionally to restore patient confidence and prevent loss of clientele.
  • Managed patient billing processes for timely, accurate payments.
  • Managed office bookkeeping with insurance billing and patient payments.

Catering Manager

Marriott
12.1994 - 09.1997
  • Worked as catering manager for Marriott with accounts at Arizona State University and Disney Studios.
  • Met with clients to outline desired goals and prepared quotes for overall catering costs for large events.
  • Handled catering scheduling, ordered food and planned events.
  • Coordinated with event planners for floor and table layouts, guest numbers and overall catering needs.
  • Worked with chefs to plan menus according to client needs and budgets.

Education

Bachelor of Arts - Business Communications

Arizona State University
Tempe, AZ

Skills

  • Expense Reports
  • Reports and Financial Statements
  • Excel Spreadsheets
  • Interpersonal Communications
  • Company Event Coordination
  • Special Event Projects
  • Travel Arrangement

Timeline

Executive Assistant

Enerra Inc.
03.2021 - Current

Front Office Manager

Heber City Dental
08.2018 - 03.2021

Catering Manager

Marriott
12.1994 - 09.1997

Bachelor of Arts - Business Communications

Arizona State University

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Rebecca Paulsen