Rebecca Peabody
Troutman,NC
Summary
To secure a position working within a progressive team environment which enables me to demonstrate excellent negotiation, analytical, creative, and organizational skills to enhance company visibility, profitability, and maintain customer quality and integrity. To utilize my experience and knowledge to pursue a long-term career path with the company. Build and maintain strong customer relationships
Overview
20
20
years of professional experience
Work History
National Account Manager
Total Retail Group
10.2022 - Current
- The primary liaison for assigned clients, ensuring day-to-day program needs were met effectively.
- Collaborate with internal teams and key stakeholders to identify best practices, creative support ideas, and reporting needs.
- Partner with cross-functional team members to meet account requirements, fostering strong communication and collaboration.
- Assist the sales team in identifying client growth opportunities to meet company goals.
- Develop instructions, reports, and data analysis to ensure comprehensive support for client needs and in-store execution.
- Successfully address issues such as issue tracking, merchandising, sales, compliance, and training reports.
- Track sales trends, identify opportunities, and provide professional reports internally and to clients.
- Identify and communicate additional training needs to ensure comprehensive execution of training programs.
- Develop and recommend creative ideas to increase in-store execution productivity and drive sales of client products.
- Actively contribute to weekly conference calls with clients, providing updates on program plans and addressing concerns.
- Align resources to accomplish all objectives and manage or participate in additional training or special event programs.
- Provide weekend support during high program blitz times and assist other company accounts or divisions as needed.
National Account Manager
Legrand
07.2021 - 09.2022
- Directly manage $5.2M in revenue for Lowe’s
- Supports Director of Sales at Legrand in managing $20.5M in revenue at Lowe’s
- Excels in building and maintaining strong relationships with customers
- Support .com business and growth
- Responsible for monthly Wiremold forecast
- P&L Development / Management
- Skilled in Lowe's shark tank process
- Responsible for full execution of off-shelf promotions
- Dart / Sales reporting and distributing
- Fill Rate / PO on time analysis
National Account Specialist
Legrand
09.2018 - 07.2021
- Directly manage $5.2M in revenue for Lowe’s
- Supported Director of Sales at Legrand in managing $20.5M in revenue at Lowe’s
- Doubled Wiremold business at Lowe’s in 2 years
- Expanded 8 Wiremold items in a new brand and were added to 500 incremental Lowe’s stores – 20% lift
- Expanded Plugmold Nationally
- Added new home office item into 426 stores
- Support .com business and growth
- Lead / Managed Electrical Reset
- Responsible for monthly Wiremold Forecast
- Skilled in Lowe's shark tank process
- Responsible for full execution of off-shelf promotions
- Fill Rate / PO on time analysis
- P&L Development / Management
- Dart / Sales reporting and distributing
- Lowe’s awarded Legrand Vendor of the Year in “21 for Rough Electrical
- Excels in building and maintaining strong relationships with customers
Sales Coordinator
Hampton Products International
02.2015 - 09.2018
- Responsible for all aspects of new item set up: Edgenet marketing and GDSN publications and VQT
- Created and maintained planograms across several categories of product
- Researched and disputed Lowe’s US and Lowe’s Canada fines saving the company unnecessary expenses
- Assists in the development of customer line review presentations, research and financials
- Coordinate with category managers and creative services to execute seamless product launches
- Responsible for all Lowes.com data including adding new items; updating existing information to improve discoverability and conversion rates
- Gathered and maintained competitive product information to ensure competitive advantage in the market
- Worked with Lowe’s stores as well as merchants assisting with product, sample, and signage needs
- Executed store in line and side stack promotions
- Coordinated store market visits by utilizing market representatives within my organization to audit promotional and new product launch execution as well as POG integrity
- Results were collected, organized, and findings analyzed to ensure execution as well as improve processes going forward
Merchandiser
Lowe's Companies
06.2013 - 02.2015
- For insulation, gypsum, gypsum accessories, ladders, and ceiling tiles
- Lead PLR’s for all categories ensuring profitability, and market specific goals were met
- Interpret, analyze, and communicated merchandising programs and facilitated the execution of these programs
- Responsible for all EMS projects as well as store and vendor communications
- Coordinated with cross functional support groups to ensure effective execution of all programs
Merchandiser
Lowe’s Companies
03.2011 - 06.2013
- Primary buyer for houseplants, garden bulbs, Christmas live goods – wreaths and roping, Christmas trees
- Assistant buyer for garden seed
- Completed product line reviews for all categories
- Daily, weekly, and annual sales analysis on all categories and addressed any margin, inventory, or vendor issues pertaining to these programs
- Collaborated with other buyers to incorporate soil, planters, and outdoor décor to ensure the customer has necessary project completers
- Responsible for all advertising within the categories of houseplants, bulbs, seeds, Christmas trees, wreaths and roping
- Worked with the supplier and Lowes.com team to ensure all the appropriate items were online
- Worked closely with team merchandising specialist, product information team, and Lowes.com on launching an online destination for live nursery goods
Sr Merchandising Specialist
Lowe’s Companies
02.2006 - 03.2011
- Assisted the Holiday Merchandise Manager in line reviews as well as selecting the 2010 Line
- Captain of “This week in Nursery.” I maintained and updated this site every Monday with pertinent information for stores
- Received the “Unsung Hero” Award for Nursery in 2009
- Served as an instructor, mentor, and coach for the Merchandising Specialist in Training program
- Analyzed seed and bulb performance, margin, and any issue pertaining to these programs
- Conducted month MS meetings to ensure our team was fully trained and understood any changes within the department or MS duties
- Captain of the PLR process for the nursery team
- Issued all store communications and EMS tasks for the nursery department
- Captain of all vendor funds
- Communicated the inventory write off’s and processed all vendor forms to collect owed funds by the specific deadline to hit margin for that week
- Captain of the Vendor Summit for 2008 and 2009.
Merchandising Specialist
Lowe's Companies
11.2004 - 02.2006
- Managed West Coast division
- Managed suppliers merchant programs
- Daily communications with stores and suppliers
- Assisted in product line reviews
- Managed all systems for division-PCM, Mainframe, DART, travel
Education
B.S - Communications – Public Relations, Marketing
Western Carolina University
Cullowhee, NC05.2004
Skills
- Customer relationship and development
- Market Basket Development
- Business Development
- Process Development
- Product Development
- Project Management
- P&L build / Management
- Inventory Management
- Omni-channel Support
- Understanding of Lowe's Operations and systems
- Product Assortment / Analysis
- Product Marketing
Timeline
National Account Manager
Total Retail Group
10.2022 - Current
National Account Manager
Legrand
07.2021 - 09.2022
National Account Specialist
Legrand
09.2018 - 07.2021
Sales Coordinator
Hampton Products International
02.2015 - 09.2018
Merchandiser
Lowe's Companies
06.2013 - 02.2015
Merchandiser
Lowe’s Companies
03.2011 - 06.2013
Sr Merchandising Specialist
Lowe’s Companies
02.2006 - 03.2011
Merchandising Specialist
Lowe's Companies
11.2004 - 02.2006
B.S - Communications – Public Relations, Marketing
Western Carolina University
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