Summary
Overview
Work History
Education
Skills
Timeline
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Rebecca Pedigo

Glasgow,KY

Summary

Dynamic professional with a proven track record in the Barren County School District, adept at fostering academic growth and managing classroom organization. Demonstrates exceptional adaptability and collaborative skills, enhancing team efficiency and student support. Excelled in roles from ECE Assistant to Assistant Branch Manager, significantly contributing to operational excellence and educational success.

Overview

18
18
years of professional experience

Work History

ECE Assistant

Barren County School District
05.2024 - Current
  • Provided one-on-one support to struggling students, helping them develop problem-solving skills and build confidence.
  • Managed daily classroom routines efficiently, ensuring smooth transitions between activities and maintaining orderliness.
  • Monitored student progress closely, providing timely feedback to both students and lead teachers for continuous improvement.
  • Assisted lead teachers in conducting ongoing assessments of student performance, identifying areas for growth or intervention as needed.
  • Supported lead teachers in implementing individualized education plans for special needs students.

Substitute Teacher

Barren County School District
11.2022 - 05.2024
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering apositive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.

Customer Support Specialist

Limestone Bank
10.2018 - 12.2019
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Maintained high level of product knowledge to provide accurate information and support to customers.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Developed effective time management strategies to efficiently handle multiple tasks simultaneously without compromising quality.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at each shift's end, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

Assistant Branch Manager

US Bank
04.2007 - 11.2011
  • Supported Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
  • Trained and developed new team members in alignment with branch service standards and objectives.
  • Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
  • Oversaw successful completion of internal audits with minimal findings, demonstrating strong adherence to bank policies and regulations.

Education

Bachelor of Science - Organizational Communication

Murray State University
Murray, KY
05.2005

Associate of Science - Fashion Merchandising And Management

Fashion Institute of Technology
New York, NY
05.2002

Skills

  • Classroom Organization
  • Adaptability and Flexibility
  • Collaborative and Team-Oriented
  • Special Needs Support
  • Coordinating schedules
  • Strong Work Ethic and Dependable
  • Teamwork and Collaboration
  • Creative Thinking
  • Effective Communication
  • Active Listening
  • Organizational Skills

Timeline

ECE Assistant

Barren County School District
05.2024 - Current

Substitute Teacher

Barren County School District
11.2022 - 05.2024

Customer Support Specialist

Limestone Bank
10.2018 - 12.2019

Assistant Branch Manager

US Bank
04.2007 - 11.2011

Bachelor of Science - Organizational Communication

Murray State University

Associate of Science - Fashion Merchandising And Management

Fashion Institute of Technology

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Rebecca Pedigo