Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Rory Frush

Lansing

Summary

Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.


Overview

4
4
years of professional experience

Work History

Sales Associate

Pitaya Boutique
07.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Maintained accurate quarterly inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Collaborated with upper management for new merchandise ideas/purchases to add to the sales floor.

Store Manager

BIGGBY Coffee
04.2021 - 08.2023
  • Assisted with hiring, training and mentoring new staff members.
  • Resolved customer complaints for improved store reputation and loyalty.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, purchasing, cash control, and store opening and closing procedures.

Education

Cosmetology

Protege Academy
East Lansing, MI

Business Administration

Lansing Community College
East Lansing, MI

Nursing Science

Northern Michigan University
Marquette, MI

High School Diploma -

Haslett High School
Haslett, MI
06-2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills

Timeline

Sales Associate

Pitaya Boutique
07.2024 - Current

Store Manager

BIGGBY Coffee
04.2021 - 08.2023

Cosmetology

Protege Academy

Business Administration

Lansing Community College

Nursing Science

Northern Michigan University

High School Diploma -

Haslett High School

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Rory Frush