Rebecca Penrod
Mesa,AZ
Summary
Dynamic General Manager with a proven track record at Firehouse Subs, excelling in operations management and team leadership. Expert in cultivating client relationships and implementing strategies that drive sales growth. Adept at training and coaching staff, ensuring compliance with safety standards while maximizing efficiency and employee satisfaction.
Overview
6
6
years of professional experience
Work History
General Manager
Firehouse Subs
11.2024 - Current
- Managed labor and food waste, employee reviews, training, schedules.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Was in charge of ordering trucks, produce, and I did weekly inventory.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
Cashier
Quality Market
07.2023 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
General Manager
Firehouse Subs
03.2019 - 07.2022
- Managed budget implementations, employee reviews, training, schedules, and monitored compliance with food and safety procedures and guideline's.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Delivered Catering to local events, and companies, Following safe driving practices.
Education
GED -
Pleasant Grove High School
Pleasant Grove, UTCommercial Drivers License -
MTECH
Lehi, UTSkills
- Leadership and team building
- Efficient multi-tasker
- Effective leader
- Time management
- Training and coaching
- Problem resolution
- Operations management
- Team player
- Labor cost controls
- Expense control
- Marketing
- Team leadership
Timeline
General Manager
Firehouse Subs
11.2024 - Current
Cashier
Quality Market
07.2023 - 11.2023
General Manager
Firehouse Subs
03.2019 - 07.2022
GED -
Pleasant Grove High School
Commercial Drivers License -
MTECH
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