Rebecca Penshorn
Seguin,Tx
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Recordkeeping position. Ready to help team achieve company goals. . Trained in Sitemanager and Projectwise with superior knowledge of financial reporting and analysis. Punctual and enterprising professional with commitment to proactivity and accuracy.
Overview
40
40
years of professional experience
Work History
Engineering Support
Texas Department Of Transportation
07.2005 - 07.2023
- Maintained electronic and paper files for all construction projects in Wilson County and part of Guadalupe County.
- Helped assist with training new inspectors on payments, DWR and paperwork needed for files.
- Pre-audited files during construction as well as prior to closing projects.
- Assisted inspectors on clearing deficiencies on projects.
- Assisted in managing files for all Maintenance construction projects for Wilson, Guadalupe, and Comal county.
- Maintained construction project records and processed related paperwork; reviewed and modified contract documents to reflect changes to original agreement; monitored records to verify compliance with state and federal laws and determines payments due contractor for work complete;
- Set up and attended pre-construction meetings to instruct contractor's bookkeeper on record-keeping procedures,
- Monitored on-the-job training program and Disadvantaged Business Enterprise and Small Business Enterprise programs; submitted required monthly reports; monitored contractors' compliance with federal requirements related to Equal Employment Opportunity and wages; served as a lead worker or project leader;
- Set up field record books for each construction project within assigned area.
- Worked with public and contractors.
- Managed and responded to correspondence and inquiries from contractors.
- Input data and produced reports using Sitemanager
- Matched payments with invoices and recorded necessary information.
- Handled day-to-day accounting processes to drive financial accuracy.
- Advises contractors' bookkeepers on record-keeping procedures.
- Monitors material testing requirements, results and reports for compliance with specifications and standards.
- Participates in meetings regarding contract administration.
- Performs and reviews construction records audits and coordinates with area engineers on monthly and final estimates, supplemental agreements and work orders.
- Prepares related correspondence and reports.
- Trains less experienced recordkeepers.
- Verifies contractors' compliance with federal requirements for EEO and on-the-job training. Disadvantaged Business Enterprise and Small Business Enterprise programs.
- Performs other job responsibilities as assigned.
Attendance Clerk Jr High
La Vernia ISD
10.1998 - 07.2005
- Pleasantly greeted all office visitors and asked open-ended questions to determine needs.
- Maintained accurate records of all absences, truancy issues and disciplinary actions.
- Input daily attendance information into office database for all Jr High students.
- Called parents and guardians to inquire about late or truant students.
- Checked records for accuracy and completeness, and corrected errors.
- Developed exceptional time management, relationship building and organizational skills from working in busy school setting.
- Operated telephone systems to answer and route incoming calls along with taking and delivering messages.
- Accessed and used computer software applications to update and maintain records.
Member Account Representative
Seguin State Bank
07.1983 - 10.1998
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Handled complaints with prompt, courteous service to uphold professional reputation.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Verified customer identification and documentation for compliant transactions.
- Maintained and managed customer files and databases.
- Learned internal systems and related service role duties to provide skilled team backup in handling customer demands.
- Opened customer accounts and provided deposit and withdrawal receipts.
- Promoted available products and services to customers during service, account management, and order calls.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
Education
High School Diploma -
Marion ISD
Marion, Texas05.1981
Skills
- Writing, reviewing and revising documents to include engineering notes, specifications, standards and procedures
- Preparing and maintaining confidential and sensitive records, files and reports
- Communicating technical information effectively
- Using computers and applicable programs, applications, and systems
- Maintaining safe working relationship
- Communicate effectively
- Governmental policies and procedures
- Auditing and investigative methods, practices and procedures
- Equal employment opportunity guidelines
- DBE, HUB, SBE
- Reviewing plans for accuracy and ensuring compliance with requirements
- Monitoring status and progress of projects
- Preparing and maintaining confidential and sensitive records, files and reports
- Using computers and applicable programs, applications, and systems
- Leading, assigning, reviewing, and monitoring work of others
- Writing, reviewing and revising documents to include engineering notes, specifications, standards and procedures
- Bill Payment and Recordkeeping
- Record Reconciliation
- Preventive Maintenance
Timeline
Engineering Support
Texas Department Of Transportation
07.2005 - 07.2023
Attendance Clerk Jr High
La Vernia ISD
10.1998 - 07.2005
Member Account Representative
Seguin State Bank
07.1983 - 10.1998
High School Diploma -
Marion ISD