Results-driven professional with extensive experience in financial reporting, bank reconciliation, and HR compliance. Proven track record of effective communication and conflict resolution, enhancing operational efficiency and customer satisfaction.
Overview
32
32
years of professional experience
Work History
Business Manager/Bookkeeper
Double Take, Inc
Santa Fe, New Mexico
09.1993 - Current
Managed financial transactions and maintained accurate records across multiple accounts.
Reconciled bank statements with internal financial records on a regular basis.
Prepared monthly financial reports for management review and strategic decision-making.
Trained junior staff on bookkeeping practices and office procedures effectively.
Responded promptly to customer inquiries via email and telephone professionally.
Conducted month-end closing activities, including reconciliations of bank statements.
Ensured accuracy of journal entries, account classifications, and cost allocations.
Assisted external auditors during annual audits with comprehensive documentation.
Human Resources Administrator
Double Take, Inc.
Santa Fe, NM
09.1993 - Current
Streamlined employee onboarding processes and ensured compliance with documentation standards.
Maintained accurate employee records within HR management systems.
Assisted recruitment by screening resumes and scheduling interviews for potential candidates.
Processed payroll and administered benefits for all employees.
Addressed employee inquiries regarding policies and procedures in a timely manner.
Collaborated with management to implement HR initiatives and best practices effectively.
Conducted onboarding orientations and processed new hire paperwork efficiently.
Created and organized secure personnel files to safeguard sensitive employee data.
Store Manager
Double Take, Inc
Santa Fe, New Mexico
09.1993 - Current
Managed daily store operations, ensuring efficient workflow and adherence to policies.
Supervised staff training on customer service best practices to enhance performance.
Developed staff schedules, optimizing coverage and productivity across all shifts.
Resolved customer inquiries and complaints with professionalism and efficiency.
Collaborated with upper management to devise effective sales strategies and promotions.
Conducted store operations, including cash handling and inventory management tasks.
Oversaw inventory tracking and physical counts, minimizing loss through proactive measures.
Delegated tasks to staff, establishing clear priorities and achievable goals.
Sports Team Mananger
RSL Club
Tucson, Arizona
06.2021 - 06.2025
Streamlined team schedules and coordinated game logistics to enhance operational efficiency.
Facilitated consistent communication among coaches, players, and support staff.
Coordinated volunteer efforts for community outreach initiatives to strengthen engagement.
Oversaw paperwork for multiple leagues, encompassing player documentation, rosters, and tournament entries.
Coordinated and supervised all out-of-state tournaments, encompassing travel arrangements, transportation, lodging, and entertainment.
Administered team bank account to maintain accurate financial records.