Talented community educator skilled in handling administrative, operational and program functions. Can wear many hats to accomplish objectives. Ready to apply experience to new professional challenges with growth-oriented organization.
Work with children and adults of diverse backgrounds to create and maintain safe and engaging spaces. Developed and delivered multifaceted programming for Specialty Camps. Train and retain staff while providing ongoing feedback. Ensure exceptional internal and external customer service. Work with stakeholders to make certain of diverse, engaging and appropriate programming. Create inclusive environments. Attend meetings and trainings. Supervise and schedule up to 15 employees. Maintain a fun, learning-focused atmosphere by smoothly handling conflicts and developing a culture centered around collaboration and personal responsibility. coached and mentored camp instructors in effective strategies for relating to students and teaching important life skills. Gave campers and students compassionate support for personal and social issues, helping each develop positive skills for dealing with interpersonal conflicts.
Assist in the Physic’s Lab and Science Playground to ensure smooth transitions, demonstrate and explain scientific process as well as ensure space is clean and safe for guests. Demonstrate science experiments for all. Supervise and train up to four volunteers. Answer questions about the museum, labs, and science principles. Researched women’s achievements and contributions to Physics to create a permanent display. Researched, created and implemented programming for exhibit “Race” for ages 2-6. Create safe and inclusive environment for making memories. Differentiated instruction to meet needs of diverse learners. Fostered visitor curiosity and interest through creative hands-on activities. Answered questions, pointed out important features and offered further details about special exhibits to educate visitors. Created personal relationships with guests to promote positive experiences. Resolved issues, improved operations and provided exceptional service.
Customer Service
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