Rebecca Phillips

Supporting sales staff and operations departments from customer inquiries to completion of patient sample collections projects.

• Collection Kit design
• Managing multiple projects simultaneously
• Providing detailed quotes from collection sites to sales representatives/ customers.
• Determining needs and growth of patient sample bio bank.
• Updating sales reps/customers on open sample orders.
• SOP creation for Clinical Collection department
• Yearly renewal of IRB protocols (consented and remnant sample collections)

Support clinical collection project manager,

• Collection Kit production/creating.
• Receiving in patient samples
• Scheduling patient sample shipments to customers.
• Providing quotes from collection sites to sales representatives.
• Organization of patient sample bio bank.
• Maintaining updates on open collections from collection sites/sales reps.

Support clinical collection team.

• Collection Kit production
• Receiving in patient samples
• Scheduling patient sample shipments to customers
• Providing feedback from collection sites to project manager

Processing human plasma products

• Defibrination
• Dialysis
• Delipidization
• Filtration
• Clean room environment processing of human serum.

• Auditing data entry of patient data and medical tests/results entered by data entry staff
• Tracking data entry employee work performance metrics
• Communicating with leadership on employees work performance

• Data entry processor for sensitive patient information and medical testing requests/results