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Rebecca Pilling
Halifax,MA
Summary
Plan Manager with a strong background in project management, team leadership, and process improvement. Known for enhancing production efficiency and fostering cross-functional collaboration to achieve operational goals.. Successfully led initiatives that improved workflow efficiency and reduced downtime. Demonstrated leadership and problem-solving skills through effective team management and continuous process improvement.
Overview
21
21
years of professional experience
Work History
Plan Manager
Voya Financial
Braintree, MA
07.2005 - 05.2026
- Led daily operations to ensure optimal production efficiency and quality standards.
- Developed and implemented process improvements, enhancing workflow and reducing downtime.
- Managed cross-functional teams, fostering collaboration to achieve operational goals.
- Trained and mentored staff on best practices, promoting a culture of continuous improvement.
- Implemented cost-saving initiatives, contributing to overall profitability and operational sustainability.
- Increased production efficiency by implementing process improvements.
- Reduced costs by eliminating materials waste and unnecessary labor hours.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Liberal Arts
Quincy College
Quincy, MATimeline
Plan Manager
Voya Financial
07.2005 - 05.2026
Liberal Arts
Quincy College
Skills
- Customer service
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Task delegation
- Documentation and reporting
- Project management
- Cross-functional teamwork
- Regulatory compliance
- Team leadership
- Time management
- Decision-making