Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Pollard

Floresville

Summary

Dynamic Office Administrative Assistant with proven expertise at TPC, INC in data entry and customer service. Recognized for enhancing operational efficiency through meticulous report generation and effective communication. Adept at invoice processing and maintaining organized filing systems, ensuring accuracy and timely support for management decisions.

Overview

10
10
years of professional experience

Work History

Office Administrative Assistant

TPC, INC
Bishop
01.2017 - 01.2019
  • Updated contact lists on a regular basis; created new contacts as needed.
  • Responded to customer inquiries via email or telephone in a polite and professional manner.
  • Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Managed calendar reminders for upcoming deadlines or events associated with the office.
  • Assisted with special projects or tasks related to departmental functions upon request.
  • Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
  • Sorted mail and distributed it to appropriate personnel or departments within the organization.
  • Compiled data from various sources into clear, concise reports that could be used by management for decision-making purposes.
  • Proofread documents before submission; corrected any errors found in grammar or punctuation.
  • Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
  • Processed invoices for payment; tracked payments received from vendors and clients.
  • Provided administrative support to the Office Manager and other staff members.
  • Coordinated meeting logistics such as room reservations and catering services.
  • Prepared expense reports in accordance with company policies and procedures.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Reviewed billing statements for accuracy prior to submitting them for payment processing.
  • Reviewed invoices for accuracy before submitting them for payment processing.

Soil Conservation Technician

USDA-NRCS
Robstown
06.2009 - 05.2018
  • Reviewed existing information sources such as maps, aerial photographs, satellite imagery, and published literature in order to better understand the properties of soils in an area.
  • Utilized various software programs to analyze data collected from field studies or laboratory tests.
  • Provided recommendations for improving soil quality or addressing environmental issues related to soils.
  • Evaluated nutrient content levels by conducting chemical analyses on soils samples including nitrogen-phosphorus-potassium ratios.
  • Documented observations in technical reports based on field measurements and laboratory results.
  • Adhered strictly to safety protocols while working in potentially hazardous environments such as contaminated sites or areas with high concentrations of heavy metals.
  • Conducted field surveys to identify soil types and collect samples for testing.
  • Worked closely with other professionals such as engineers or biologists to develop solutions that met project objectives.
  • Communicated findings to clients in a timely manner through written reports or presentations.
  • Collected data related to land use practices, hydrology, vegetation, geology, topography, climate conditions.
  • Operated equipment such as GPS systems, survey instruments, and lab equipment.
  • Compiled data from field tests and laboratory analysis into detailed reports.
  • Performed soil sampling and analysis to determine composition, texture, and structure of soils.

Education

Bachelor of Science - Range And Wildlife Management

Texas A&M University
Kingsville, TX
08-2008

Skills

  • Data entry
  • Customer service
  • Invoice processing
  • Report generation
  • Filing systems
  • Communication skills
  • Attention to detail
  • Problem solving
  • Time management
  • Customer engagement
  • Billing and invoicing
  • Office supply management
  • Payroll and accounts payable and receivable
  • Payroll

Timeline

Office Administrative Assistant

TPC, INC
01.2017 - 01.2019

Soil Conservation Technician

USDA-NRCS
06.2009 - 05.2018

Bachelor of Science - Range And Wildlife Management

Texas A&M University