REBECCA PONTON
Drummonds,USA
Summary
Hard-working professional with 6+ years of experience and a proven knowledge of customer service, outpatient care, and scheduling. Aiming to leverage my skills to successfully fill the Medical Office Representative role at your company. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level lab assistant. Ready to help team achieve company goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level laboratory assistant position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Microbiology Lab Assistant
American Esoteric Laboratories
04.2020 - Current
- Troubleshot problems with equipment and recalibrated devices or brought serious concerns to supervisor for handling.
- Followed Good Laboratory Practices (GLP) consistently across daily activities and special products.
- Used correct formulas and procedures to prepare solutions and reagents for testing needs.
- Set up, maintained and verified sterility of lab equipment and tools.
- Helped management optimize laboratory processes for maximum efficiency and performance.
- Consulted with outside professionals and specialists about tests and testing results.
- Operated wide range of laboratory equipment and instruments to complete analysis.
- Removed samples of materials following good practices to achieve accurate test results.
- Assessed new protocols and equipment for relevance and helped implement chosen updates.
- Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
Admin/ Cash Office
Lowe’s of Millington
05.2019 - 04.2020
- Count Money from the day before
- Process Close Outs from the day before
- Deposit Cash and Checks from the day before
- Work the Registers over the weekday when I am not in the cash office
- Assist customers on locating items or needing help to get the item they want.
Admissions Representative
Baptist Memorial Hospital Tipton
04.2016 - 11.2018
- Explain policies, procedures, or services to patients using medical or administrative knowledge
- Analyze patients' abilities to pay to determine charges on a sliding scale
- Answer telephones, direct calls, and take messages
- Complete work schedules, manage calendars, and arrange appointments
- Review files, records, and other documents to obtain information to respond to requests
- Issue receipts, refunds, credits, or change due to customers
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Greet customers entering establishments
- Answer customers' questions, and provide information on procedures or policies.
Cashier
59 Express
02.2015 - 04.2016
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Greet customers entering establishments
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
- Stock shelves, and mark prices on shelves and items
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Sort, count, and wrap currency and coins
- Supervise others and provide on-the-job training
- Compute and record totals of transactions.
Cook
Sparky's BBQ
09.2014 - 02.2015
- Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices
- Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment
- Wash, peel, cut, and seed fruits and vegetables to prepare them for consumption
- Coordinate and supervise work of kitchen staff.
Professor's Assistant
Dyersburg State Community College
01.2012 - 05.2013
- Evaluate and grade students' class work, assignments, and papers
- Select and obtain materials and supplies such as textbooks
- Prepare course materials such as syllabi, homework assignments, and handouts.
Tutor
Dyersburg State Community College
08.2011 - 01.2012
- Provide private instruction to individual or small groups of students to improve academic performance, improve occupational skills, or prepare for academic or occupational tests
- Assess students' progress throughout tutoring sessions
- Develop teaching or training materials, such as handouts, study materials, or quizzes
- Provide feedback to students using positive reinforcement techniques to encourage, motivate, or build confidence in students
- Organize tutoring environment to promote productivity and learning
- Schedule tutoring appointments with students or their parents.
Education
Associate in Biology (A.S.) Science -
Dyersburg State Community College
05.2013
Skills
- Lab Safety Procedures
- Sterilization techniques
- Culture Maintenance
- HIPAA Compliance
- Patient confidentiality
- Team Collaboration
- Lab equipment maintenance
- Patient Records Documentation
- Time Management
- Specimen Processing
- Time management abilities
- Maintain equipment
References
- Nikita Griffin, Shift lead at AEL Memphis, 901-481-0810
- Amy Pullen, Lowe’s of Millington, 631-974-6455
- Erica Macklin, Co-worker at AEL Memphis, 901-314-1046
Timeline
Microbiology Lab Assistant
American Esoteric Laboratories
04.2020 - Current
Admin/ Cash Office
Lowe’s of Millington
05.2019 - 04.2020
Admissions Representative
Baptist Memorial Hospital Tipton
04.2016 - 11.2018
Cashier
59 Express
02.2015 - 04.2016
Cook
Sparky's BBQ
09.2014 - 02.2015
Professor's Assistant
Dyersburg State Community College
01.2012 - 05.2013
Tutor
Dyersburg State Community College
08.2011 - 01.2012
Associate in Biology (A.S.) Science -
Dyersburg State Community College
Similar Profiles
Deborah WarnickDeborah Warnick
Phlebotomist at American Esoteric LaboratoriesPhlebotomist at American Esoteric Laboratories
Joni YearwoodJoni Yearwood
Phlebotomist at American Esoteric LaboratoriesPhlebotomist at American Esoteric Laboratories
Ashley SpreadsAshley Spreads
Phlebotomy Team Lead at American Esoteric LaboratoriesPhlebotomy Team Lead at American Esoteric Laboratories