Rebecca Porter
Fayetteville,NC
Summary
- Wound Care
- CPR First Aid Adult and Child
- Drawing blood from capillaries by finger stick method
- Drawing blood by vacuum tube, syringe, or butterfly venipuncture methods
- Type 45 words per minute
- Clerical and bookkeeping skills
- Oral communication skills
- Understanding of basic medical terms and word parts
- Knowledge of body parts and systems
- Excellent organizational skills
- Vital signs / Triage
- Knowledge of PrognoCIS
Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Online Digital Shopper
Walmart Super Center
06.2021 - Current
- Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
- Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
- Tracked substitutions and informed customers of changes.
- Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.
- Implemented rigorous quality control measures for all products listed on the platform, ensuring customers received high-quality items consistent with their expectations.
- Implemented a user-friendly interface that facilitated seamless transactions, leading to higher sales volumes and repeat customers.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Worked productively with customers to meet order requirements and service expectations.
- Participated in team meetings and staff training sessions.
Electronic Associate
Wal-Mart Super Center
01.2014 - 01.2018
- Greeted 25 to 45 customers entering establishment
- Received payments by cash, check, credit cards, vouchers, or automatic debits
- Answering customers questions and provide information on procedures or policies
- Responsible for answering phones and transferring calls
Health Care Tech
D & L Health Care Associates
01.2010 - 01.2012
- Administered personal care, such as ambulation and personal hygiene assistance
- Performed healthcare-related tasks, such as monitoring vital signs and medication pass
- Performed housekeeping duties, such as cooking, cleaning, washing clothes or dishes
- Planned indoor and outdoor activities for clients on daily bases
- Supervised other co-workers that were under me lead tech
Personal Care Aid
Anytime Home Care
01.2008 - 01.2010
- Administered bedside personal care, such as personal hygiene and dressing assistance
- Performed housekeeping duties, such as cooking, cleaning, washing clothes, mopping
- Implemented healthcare-related tasks, such as monitoring clients health, medication pass, vital signs
- Assisted clients with grocery shopping and to doctor's appointments
Education
RMA I & II Hybrid Program -
Fayetteville Technical Community College
Fayetteville, North Carolina01.2018
Medical-Billing and Coding Diploma -
Ridley-Lowell Business and Technical Institute
Poughkeepsie, New York10.2007
Skills
- Wound Care
- CPR First Aid Adult and Child
- Drawing blood from capillaries by finger stick method
- Drawing blood by vacuum tube, syringe, or butterfly venipuncture methods
- Type 45 words per minute
- Clerical and bookkeeping skills
- Oral communication skills
- Understanding of basic medical terms and word parts
- Knowledge of body parts and systems
- Excellent organizational skills
- Vital signs / Triage
- Knowledge of PrognoCIS
- Order fulfillment
Certification
BLS
CPR/First Aid Adult and Child/AED
Timeline
Online Digital Shopper
Walmart Super Center
06.2021 - Current
Electronic Associate
Wal-Mart Super Center
01.2014 - 01.2018
Health Care Tech
D & L Health Care Associates
01.2010 - 01.2012
Personal Care Aid
Anytime Home Care
01.2008 - 01.2010
RMA I & II Hybrid Program -
Fayetteville Technical Community College
Medical-Billing and Coding Diploma -
Ridley-Lowell Business and Technical Institute
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