Rebecca Powell
Telford,PA
Summary
Insightful Manager with expert team leadership, planning and organizational skills, focusing on professional development and cross-functional collaboration. Talented leader with analytical approach to business planning and day-to-day problem-solving. Partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
17
17
years of professional experience
Work History
Early Childhood Educator
Bright Horizons
2023.11 - Current
- Engage with children on individual basis to build positive relationships and promote learning
- Create and lead innovative activities based on the observations of the children’s interests and needs
- Implement age-appropriate curricula to meet needs of young learners and engage young children in learning process
- Observe, assess and complete documentation regarding development of each child in care
- Support diverse student needs through differentiated instruction strategies, ensuring academic success for all learners
- Observe children to identify individuals in need of additional support and develop strategies to improve assistance
- Develop strong relationships with students and their families, fostering mutual trust and respect that contribute to overall student success
- Communicate daily with parents. Document and share the important milestones in their child’s day
- Keep the classroom safe and clean by following important procedures and guidelines
- Adhere to state and company regulations, policies and procedures regarding early childhood development and safety
- Adhere to NAEYC accreditation policies and guidelines
- Complete educational and mandated trainings related to early childhood development and safety
Manager, Requirements Engineering
NextGen Healthcare
2016.10 - 2023.04
- Managed onsite/virtual team of US-based and off-shore Requirements Engineers responsible for requirements gathering, new content development and existing system maintenance
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations
- Evaluated requirements management and defect maintenance processes to ensure efficiency and quality throughout life cycle
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions
- Reduced operational costs through comprehensive process improvement initiatives and resource management. Managed and coordinated allocation of resources based on resource expertise and capacity
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges
- Facilitated Solutions Hand-off, Stakeholder Review and other project activities owned by the Requirements Engineering dept
- Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints
- Participated in development and implementation of quality assurance practices for each phase of development
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion
- Coordinated with other department leadership and internal stakeholders to meet project deliverables and timelines
- Facilitated cross-functional collaboration by coordinating shared resources between departments in a timely manner
- Defined clear targets and objectives, and communicated to other team members. Assisted team with planning, execution, and process improvements
- Organized and oversaw assignments to drive operational excellence. Established team priorities, maintained schedules and monitored performance
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives. Maintained associated documentation
- Organized professional development programs for staff, leading to improved performance and skill sets. Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization
- Achieved company and departmental goals by developing and executing strategic plans and performance metrics
- Established performance goals for employees and provided feedback on methods for reaching those milestones
- Evaluated employee performance and conveyed constructive feedback to improve skills. Conducted annual performance reviews and quarterly goals assessments. Met with team members regularly to ensure goals are on track for completion
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention
Supervisor, Clinical Business Analysis
NextGen Healthcare
2012.05 - 2016.10
- Managed onsite/virtual team of US-based and off-shore Clinical Business Analysts responsible for requirements gathering, new content development and existing system maintenance
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations
- Evaluated requirements management and defect maintenance processes to ensure efficiency and quality throughout life cycle
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions
- Reduced operational costs through comprehensive process improvement initiatives and resource management. Managed and coordinated allocation of resources based on resource expertise and capacity
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges
- Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints
- Participated in development and implementation of quality assurance practices for each phase of development
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion
- Coordinated with other department leadership and internal stakeholders to meet project deliverables and timelines
- Facilitated cross-functional collaboration by coordinating shared resources between departments in a timely manner
- Defined clear targets and objectives, and communicated to other team members. Assisted team with planning, execution, and process improvements
- Organized and oversaw assignments to drive operational excellence. Established team priorities, maintain schedules and monitor performance
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives. Maintained associated documentation
- Organized professional development programs for staff, leading to improved performance and skill sets. Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization
- Achieved company and departmental goals by developing and executing strategic plans and performance metrics
- Established performance goals for employees and provided feedback on methods for reaching those milestones
- Evaluated employee performance and convey constructive feedback to improve skills. Conducted annual performance reviews and quarterly goals assessments. Met with team members regularly to ensure goals are on track for completion
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention
Resource Manager, Knowledgebase Module (KBM) Development
NextGen Healthcare
2011.03 - 2012.05
- Managed onsite team of software engineers responsible for coding new content and maintaining existing software code, per specifications
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations
- Evaluated content creation and defect maintenance processes to ensure efficiency and quality throughout life cycle
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions
- Reduced operational costs through comprehensive process improvement initiatives and resource management. Managed and coordinated allocation of resources based on resource expertise and capacity
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges
- Enhanced product quality by instituting rigorous peer review/unit testing and quality control procedures, resulting in fewer customer complaints
- Participated in development and implementation of quality assurance practices for each phase of development
- Coordinated with other department leadership and internal stakeholders to meet project deliverables and timelines
- Facilitated cross-functional collaboration by coordinating shared resources between departments in a timely manner
- Defined clear targets and objectives, and communicated to other team members. Assisted team with planning, execution, and process improvements
- Organized and oversaw assignments to drive operational excellence. Established team priorities, maintain schedules and monitor performance
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives. Maintained associated documentation
- Organized professional development programs for staff, leading to improved performance and skill sets. Mentor junior team members for career advancement, fostering a pipeline of future leaders within the organization
- Achieved company and departmental goals by developing and executing strategic plans and performance metrics
- Established performance goals for employees and provided feedback on methods for reaching those milestones
- Evaluated employee performance and convey constructive feedback to improve skills. Conduct annual performance reviews and quarterly goals assessments. Meet with team members regularly to ensure goals are on track for completion
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention
Team Lead, Knowledgebase Module (KBM) Development
NextGen Healthcare
2009.03 - 2011.03
- Continued software engineering activities as outlined in former role
- Continued involvement in UX Styles and Development Standards documentation and process committee
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively
- Participated in devising and implementing processes and procedures to streamline operations
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times
- Conducted weekly 1:1 calls with selected employees to assist supervisor in management of team
- Assisted supervisor with completion of annual performance reviews, and participate in review meetings with these employees
- Assisted in recruitment and onboarding to build team of top performers
- Trained new team members and coached existing team members in techniques necessary to complete job tasks
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives
Developer, Knowledgebase Module (KBM) Development
NextGen Healthcare
2007.05 - 2009.03
- Co-creator and co-owner of original UX Styles and Development Standards documentation used for designing and coding Knowledgebase Module (KBM) product
- Coded new content and maintained existing software code, per specifications
- Lead member of Client Support/Development liaison team, with responsibilities including: Triage client reported defects; investigate and relay product information to Client Support department regarding client inquiries; attend client calls with assigned Client Support representative; enter defects and enhancements into requirements managing tool; meet with Client Support and Development leads to better enhance the product, reduce/eliminate client pain points, and improve client satisfaction
- Collaborated with cross-functional teams to ensure seamless integration of new features
- Adapted quickly to new technologies and programming practices, enhancing overall team productivity
- Debugged complex software issues, leading to a more stable product release
- Participated in regular code reviews to high-quality standards are consistently met across all development efforts
- Collaborate on stages of systems development lifecycle from requirement gathering to production releases.
- Participated in regular code reviews, ensuring high-quality standards were consistently met across all development efforts
- Authored code fixes and enhancements for inclusion in future code releases and patches, with focus on quality and the end-user in mind
- Adhered to all regulatory guidelines, intellectual property laws, HIPAA, and other federal/state policies and protocols
- Adhered to departmental standards and guidelines for coding and user-centered design. Engaged in peer reviews, unit testing, UAT and other quality assurance testing to ensure compliance
- Tested functional compliance of company products
- Translated technical concepts and information into terms parties could easily comprehend
Education
B.S. Business Systems and Technical Management -
DeVry University
Fort Washington, PA02.2006
Skills
- Adult and Child CPR, First Aid
- Experienced in Waterfall and Agile methodologies, SCRUM training
- Creation of UX Styles and Development Standards documentation
- NextGen EHR Proprietary Software, SQL
- MS Office Pro Suite, MS Teams, Slack, WebEx, iCIMS
- Jira, Confluence HP Quality Center, Salesforce
- Miro, Figma, CardBoard It
- Trainer/Mentor for new and veteran employees
- Curriculum Planning, Observation and Documentation
- Classroom Management
- Parent-Teacher Communication
- Retail management (and associate) experience (please inquire for work history)
- 3+yrs amateur content creator on social media
Timeline
Early Childhood Educator
Bright Horizons
2023.11 - Current
Manager, Requirements Engineering
NextGen Healthcare
2016.10 - 2023.04
Supervisor, Clinical Business Analysis
NextGen Healthcare
2012.05 - 2016.10
Resource Manager, Knowledgebase Module (KBM) Development
NextGen Healthcare
2011.03 - 2012.05
Team Lead, Knowledgebase Module (KBM) Development
NextGen Healthcare
2009.03 - 2011.03
Developer, Knowledgebase Module (KBM) Development
NextGen Healthcare
2007.05 - 2009.03
B.S. Business Systems and Technical Management -
DeVry University
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