Rebecca Powers
Albuquerque,NM
Summary
Dynamic Human Resources Office Administrator at Central New Mexico Community College, adept at managing executive calendars and tracking strategic HR initiatives. Proven ability in budget tracking and financial reporting, while fostering strong relationships with stakeholders. Skilled in MS Office Suite and committed to maintaining confidentiality and regulatory compliance.
Overview
4
4
years of professional experience
Work History
Human Resources Office Administrator
Central New Mexico Community College
04.2024 - Current
- Manage complex executive calendars for the CHRO, coordinating high-level meetings, materials, and follow-ups.
- Serve as a primary liaison between the CHRO, HR leadership, CNM executives, Board members, internal departments, and external stakeholders.
- Prepare and coordinate agendas, presentations, reports, and meeting minutes for strategic and operational meetings.
- Track strategic HR initiatives, deadlines, and deliverables to ensure accountability and timely execution.
- Support and lead special projects, department events, and HR-related logistics.
- Monitor HR budgets, coordinate allocations, review financial data, and prepare executive-level reports.
- Coordinate travel, conference registrations, reimbursements, and expense reporting.
- Screen, prioritize, and manage executive communications; respond or redirect inquiries as appropriate.
- Supervise staff or student employees, including work assignment, performance evaluation, training compliance, and personnel recommendations.
- Manage confidential records, oversee records management, and direct clerical support to ensure efficient operations.
Teller 1
Nusenda Credit Union
09.2023 - 03.2024
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Opened and maintained deposit accounts, issued debit cards, updated member information, and resolved inquiries through account research.
- Promoted digital banking tools such as mobile deposit, online banking, and ATMs, increasing customer adoption of self-service options.
- Identified customer needs and referred to relevant banking products and services, contributing to individual and branch-level sales goals.
Member Service Representative
U.S. Eagle Federal Credit Union
07.2022 - 08.2023
- Opened customer accounts and provided deposit and withdrawal receipts.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled complaints with prompt, courteous service to uphold professional reputation.
- Educated and engaged customers with new bank products and services.
- Opened and maintained deposit accounts, issued debit cards, updated member information, and resolved inquiries through account research.
- Promoted digital banking tools such as mobile deposit, online banking, and ATMs, increasing customer adoption of self-service options.
- Identified customer needs and referred to relevant banking products and services, contributing to individual and branch-level sales goals.
Pro Shop Attendant
Albuquerque Isotopes
04.2022 - 09.2022
- Maintained organization and cleanliness of the store and portable retail locations.
- Reconciled cash and credit card sales daily to ensure accurate financial reporting.
- Monitored stock levels on the sales floor and replenished inventory as needed.
- Supported game-day operations by ensuring product availability and presentation.
Education
High School Diploma -
Amy Biehl High School
Albuquerque, NMAssociate of Arts - Communications
Central New Mexico Community College
Albuquerque, NM12-2026
Skills
- Experienced in executive support tasks
- Departmental budget oversight and reporting
- Managing event logistics and travel arrangements
- Strong Proficiency in MS Office Suite and Administrative software systems
- Ability to maintain regulatory compliance and confidentiality at all times
Timeline
Human Resources Office Administrator
Central New Mexico Community College
04.2024 - Current
Teller 1
Nusenda Credit Union
09.2023 - 03.2024
Member Service Representative
U.S. Eagle Federal Credit Union
07.2022 - 08.2023
Pro Shop Attendant
Albuquerque Isotopes
04.2022 - 09.2022
High School Diploma -
Amy Biehl High School
Associate of Arts - Communications
Central New Mexico Community College