Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
References
Timeline
Generic

Rebecca L. Prefontaine

Dudley,Massachusetts

Summary

Dedicated and responsive professional with proven skills in classroom management, behavior modification, and individualized support. Comfortable working with students of different skill levels to promote learning and boost educational success. Serves as role model by using growth mindset to develop young minds and inspire love of learning and reading.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Substitute Teacher

Oxford Public Schools
Oxford , MA
03.2025 - Current
  • Provided instruction and guidance to students in the absence of a regular teacher.
  • Ensured that each student had access to appropriate materials and resources.
  • Assisted with classroom management issues when needed.
  • Promoted a safe and secure atmosphere within the classroom setting.
  • Encouraged positive behavior among students through effective communication techniques.
  • Utilized various teaching methods such as lectures, discussions, audio-visual presentations.
  • Maintained a safe learning environment by enforcing school rules and regulations.
  • Supported special needs students by providing individual instruction as needed.
  • Implemented school policies and procedures in the classroom.
  • Created an environment conducive to learning while managing challenging behaviors.
  • Monitored student progress throughout the day.
  • Provided classroom instruction outlined in teacher's lesson plans.
  • Implemented conflict resolution strategies to manage student disputes.
  • Utilized positive reinforcement to motivate students.
  • Provided notes and reports on school day activities to primary teacher.
  • Distributed worksheets and homework assignments from head teacher to assist with classroom operations.
  • Answered student questions about course concepts.
  • Supervised students during recess, lunch,break times and dismissal periods

Private Music Teacher

Self Employed
Dudley, Massachusetts
03.2019 - Current
  • Assist with audition preparation by providing constructive feedback on performances.
  • Prepare students for recitals, exams, and competitions
  • Offer advice on choosing the right instrument for each student based on individual needs and interests.
  • Assess student's current level of musical knowledge and provided appropriate instruction to help them improve their skills.
  • Encourage students to participate in recitals or other performance opportunities in order to build confidence in their abilities.
  • Instruct students in the fundamentals of music theory, rhythm, pitch, sight-reading, composition, and performance techniques.
  • Provide opportunities for each student to reach fullest potential through artistic, creative expression.
  • Provide individual feedback on performances to help each student reach his or her maximum potential as a musician.
  • Provide vocal, instrumental, and music training lessons focusing on technique and mastering specific skills
  • Model proper techniques and exercises to rehearse between private lessons.

9-1-1 Communications Center Supervisor

South Worcester County Communications Center
Webster, Massachusetts
09.2012 - Current
  • Overseeing on-shift day to day operations in the Communications Center
  • Perform activities relative to dispatching and call taking for emergency services
  • Provide working and administrative supervisory support to the Communications Center Director
  • Deliver instructions regarding work assignments and assist with performance reviews to determine effectiveness
  • Ensure that all duties and tasks for participating communities are being processed appropriately
  • Maintain complete and accurate records of complaints and information received and transmitted
  • Manage and operate various types of communications and office equipment
  • Perform other related work including but limited to Quality Assurance, Electronic Record Archiving (recordings), CJIS Administration, Payroll, etc.
  • Interpret and explain work procedures and policies to employees
  • Responsible for answering and monitoring both business and 9-1-1 emergency telephone lines
  • Responsible for dispatching out the appropriate resources to those calling for assistance. Including but not limited to Police, Fire, and EMS
  • Directly supervise the on-duty staff in the Communications Center during the assigned shifts.
  • Work directly with the public when responding to walk in complaints at the police station window
  • Oversee documentation and storage of court paperwork that is handled by the involved police agencies
  • Monitor employee attendance, addressing any punctuality or absenteeism issues.
  • Comply with company policies, objectives and communication goals.
  • Foster a positive and motivating work environment, leading to an increase in team morale.
  • Coordinated with other department supervisors to ensure smooth workflow and project alignment.
  • Discuss job performance problems with employees, identifying causes and issues to find solutions.
  • Provide leadership, insight and training to newly hired employees
  • Recommend solutions related to staffing issues and proposed procedural changes
  • Certified Communications Training Officer (CTO) - responsible for teaching and training new hires regarding operational procedures, job policy, and day to day operations within the 9-1-1 center.

Telecommunications Specialist /911 Dispatcher

Town of Oxford Massachusetts
Oxford, MA
11.2009 - 09.2012
  • Responsible for answering 9-1-1 and business lines for the Oxford Police Department
  • Dispatch out emergency calls for police, fire, and EMS for the town of Oxford
  • Receiving and documenting all court paperwork received by the dispatch center
  • Maintain records of confidential information
  • Conduct prisoner checks of the male and female cellblock during the shift
  • Maintain computer records of all incoming calls the center
  • Monitor and input into the CJIS system as needed
  • Responsible for speaking with members of the public who enter the station and assist them with any calls for service as needed
  • Responsible for maintaining necessary certifications for the position

Substitute Teacher, K-12

Auburn School Department
Auburn, Massachusetts
08.2008 - 06.2010
  • Educated students in various subjects to provide seamless transition during absence of teacher
  • Engaged students in discussions to promote interest and drive learning.
  • Created an atmosphere conducive to learning by displaying enthusiasm for teaching subjects.
  • Organized classroom activities, games and tasks to enhance interactive learning experience.
  • Implemented conflict resolution strategies to manage student disputes.
  • Developed and enforced behavioral management plans.
  • Utilized various teaching techniques to motivate students and foster their academic growth.
  • Maintained classroom order and enforced school and class rules.
  • Provided notes and reports on school day activities to primary teacher.
  • Implemented classroom rules to maintain order and discipline.
  • Monitored classrooms, ensuring that all students were safe and adhering to school rules.
  • Remained up-to-date with emergency procedures to keep students and staff safe in emergency events.
  • Addressed individual student needs and accommodated learning differences.
  • Integrated technology into lessons when appropriate for enhanced learning experiences.
  • Answered student questions about course concepts.
  • Explained assignments and relayed information to students as needed
  • Enforced classroom routines to keep students on schedule and operating at consistent level.
  • Utilized positive reinforcement to motivate students.
  • Managed classroom environments to ensure a safe and productive learning experience.
  • Facilitated discussions to encourage critical thinking and student engagement.
  • Followed established lesson plans to continue learning trajectory.
  • Supervised students during recess, break times and dismissal periods
  • Provided feedback to teachers on student behavior and performance in the classroom.
  • Operated computers or audio-visual aids to supplement class presentations.
  • Distributed worksheets and homework assignments
  • Instructed small groups or individual students who need extra help or attention.
  • Graded student assignments and exams and discussed results.
  • Provided classroom instruction outlined in teacher's lesson plans.
  • Supervised lunchroom duties, playground activities, field trips and after-school programs.

Long Term Substitute Teacher- Special Education

Town of Auburn
Auburn, Massachusetts
10.2008 - 02.2009
  • Supported other special education teachers by collaborating on IEP goals for identified students.
  • Participated in professional development opportunities related to content knowledge and pedagogy.
  • Answered student questions about course concepts.
  • Adapted instruction based on individual needs while keeping within established curricular guidelines.
  • Provided timely feedback regarding student performance both verbally and in writing.
  • Fostered a positive learning environment that promoted mutual respect.
  • Created an environment conducive to learning through effective classroom management strategies.
  • Communicated with classroom teachers to execute priorities for school day and ongoing lesson plans.
  • Utilized educational technology to enhance learning experiences.
  • Operated computers or audio-visual aids to supplement class presentations.
  • Adapted teaching methods to meet diverse student learning styles.
  • Ensured that all materials were up-to-date and relevant to the curriculum being taught.
  • Attended training and workshops to improve teaching skills.
  • Encouraged positive behavior among students by setting clear expectations and implementing appropriate disciplinary actions when necessary.
  • Organized classroom activities and monitored students' progress in order to facilitate learning.
  • Maintained accurate records of student grades and attendance according to school policies.
  • Supervised students during recess, break times and dismissal periods
  • Integrated real-world examples to make learning relevant and engaging.
  • Developed and enforced behavioral management plans.
  • Assessed student understanding through informal and formal methods.
  • Communicated effectively with parents about student progress and concerns.
  • Implemented classroom rules to maintain order and discipline.
  • Maintained classroom order and enforced school and class rules.
  • Encouraged student participation and active learning in the classroom.
  • Organized classroom activities, games and tasks to enhance interactive learning experience.
  • Addressed individual student needs and accommodated learning differences.
  • Graded tests and assignments
  • Managed classroom environments to ensure a safe and productive learning experience.
  • Engaged students in discussions to promote interest and drive learning.
  • Worked one on one with student's paraprofessionals to ensure continuous educational growth
  • Remained up-to-date with emergency procedures to keep students and staff safe in emergency events.
  • Attended staff meetings, parent conferences, and other school events as required.
  • Assisted struggling students with classroom assignments with one-on-one tutoring.
  • Established positive relationships with parents and guardians in order to promote student success.
  • Collaborated with other educators to develop and enhance instructional strategies for maximum student achievement.

Long Term Substitute Teacher Music

Pemetic School
Southwest Harbor, ME
03.2004 - 06.2004
  • Taught musical concepts, such as rhythm and melody, to elementary students.
  • Encouraged students to participate actively in class discussions related to musical topics.
  • Maintained positive classroom culture through behavior management techniques.
  • Introduced students to different styles of music and promoted appreciation of all genres.
  • Referred to district standards to plan lessons and prepare students to take standardized assessments.
  • Provided feedback on student performances to help them improve their musical skills.
  • Delivered educational after-school activities for groups of students to improve learning potential outside of classroom.
  • Cultivated classroom environment focused on inclusion and growth, fostering both social and academic development.
  • Completed student records and school-related documentation.
  • Coached individual students on how best they can use their voices or instruments while performing solos or ensembles.
  • Delivered tutoring sessions to help students grasp complex concepts in one-on-one settings.
  • Collaborated with other teachers to integrate music into core curriculum subjects.
  • Instructed students individually and in groups using varied teaching methods.
  • Oversaw class field trips to keep students safe and educate about related topics.
  • Evaluated student understanding of musical concepts by assessing their ability to play songs correctly.
  • Developed lesson plans that incorporated music theory and performance techniques.
  • Assisted in the organization of school concerts and recitals.
  • Gathered music and props for daily class instruction as well as performances.
  • Selected appropriate pieces of music for student performances.
  • Instructed classes on the fundamentals of playing instruments, including keyboards and recorders.
  • Organized after-school choir rehearsals and performances.
  • Created assessments to evaluate student learning progress in music classes.
  • Developed and oversaw programs for school gatherings, special concerts, and student performances.
  • Taught students how to sing with instruction on harmonizing, correct posture, and vocal exercises.
  • Adapted instruction based on the needs of diverse learners within the classroom setting.
  • Built relationships with students and guardians through active communication and positive feedback.

Student Music Teacher

Ellsworth School Department
Ellsworth , Maine
09.2000 - 06.2001
  • Referred to district standards to plan lessons and prepare students to take standardized assessments.
  • Engaged students in extracurricular activities such as festivals or competitions.
  • Developed strategies for enhancing the school's overall music program.
  • Taught students how to sing with instruction on harmonizing, correct posture, and vocal exercises.
  • Developed, implemented and evaluated lesson plans for individual and group instruction.
  • Improved student engagement by implementing student-centered classroom management techniques to foster academic curiosity.
  • Helped students appreciate arts with instructional and immersive techniques.
  • Supervised rehearsals for school choirs, bands or orchestras.
  • Maintained accurate records of student grades and attendance.
  • Maintained positive classroom culture through behavior management techniques.
  • Researched new trends in educational methodologies pertaining to K-12 Music Education.
  • Gathered music and props for daily class instruction as well as performances.
  • Assisted in the selection of appropriate instructional materials such as textbooks, recordings or software applications.
  • Cultivated classroom environment focused on inclusion and growth, fostering both social and academic development.
  • Collaborated with colleagues to design innovative teaching methods to enhance music education programs.
  • Offered hands-on learning opportunities to develop student self-esteem and life skills.
  • Built relationships with students and guardians through active communication and positive feedback.
  • Maintained accurate records of attendance at rehearsals and performances.
  • Oversaw class field trips to keep students safe and educate about related topics.
  • Contributed ideas towards fundraising efforts for purchasing instruments or equipment.
  • Partnered with parents to maintain open communication, advise on available resources and build parental abilities necessary for student support.
  • Instructed students in proper vocal techniques and music theory.
  • Supported special needs students by providing modified assignments based on their abilities.
  • Developed and oversaw programs for school gatherings, special concerts, and student performances.
  • Provided feedback on musical skills such as rhythm, intonation, phrasing, technique, interpretation and sight-reading.
  • Administered and graded class tests to evaluate student progress and comprehension.
  • Completed day-to-day duties accurately and efficiently.
  • Reported directly to the Music Department Teacher that oversaw my day to day operation

Substitute Teacher

Ellsworth School Department
Ellsworth , ME
11.2001 - 06.2007
  • Provided instruction and guidance to students in the absence of a regular teacher.
  • Collaborated with other teachers to ensure student success.
  • Promoted a safe and secure atmosphere within the classroom setting.
  • Assisted with classroom management issues when needed.
  • Supported special needs students by providing individual instruction as needed.
  • Implemented differentiated instruction strategies based on individual student needs.
  • Participated in professional development programs related to education topics.
  • Maintained accurate records of student performance, attendance and behavior.
  • Implemented school policies and procedures in the classroom.
  • Organized lesson plans and activities for students.
  • Monitored student progress throughout the day.
  • Adapted teaching methods to accommodate diverse learning styles.
  • Communicated effectively with parents about student progress and concerns.
  • Provided classroom instruction outlined in teacher's lesson plans.
  • Managed classroom environments to ensure a safe and productive learning experience.
  • Utilized positive reinforcement to motivate students.
  • Provided notes and reports on school day activities to primary teacher.
  • Collaborated with regular teachers to ensure continuity of instruction.
  • Enforced classroom routines to keep students on schedule and operating at consistent level.
  • Graded student assignments and exams and discussed results.
  • Operated computers or audio-visual aids to supplement class presentations.
  • Taught in numerous classrooms, including Long-Term Music Sub and Long-Term 5th Grade Social Studies Sub.

Education

9-1-1 Communications Certification

Maine Criminal Justice Academy
Vasselboro
11-2003

High School Diploma -

Ellsworth High School
Ellsworth, ME
06-2001

Some College (No Degree) - Elementary Education And Music Education K-12

University of Maine
Orono, ME

Skills

  • Multi-tasking
  • Conflict Resolution
  • Crisis Response
  • Suicide Prevention/Intervention
  • Complex Problem-solving
  • Quality control
  • Customer service
  • Decision-making
  • Training and mentoring
  • Documentation and reporting
  • Data Entry
  • Emergency Medical Dispatch
  • Active Shooter Response
  • Verbal and written communication
  • Department organization
  • Policy and procedure development
  • Attention to detail
  • Employee development
  • Emergency Management
  • Computer Skills/Programs
  • Communications

Affiliations

  • Teaches Private Music lessons
  • Owner/Operator of own travel business

Certification

  • Suicide Prevention/Intervention Certificate
  • NIMS Certificates
  • CJIS Certified
  • QA/QI certification
  • ALERRT Training Certified
  • Active Shooter Response Training
  • CPR/First Aid
  • Fire Dispatch Certification
  • Emergency Medical Dispatch Certification- PowerPhone
  • Certified Comunications Training Officer Certification
  • Communications Center Supervisor Certificate
  • APCO PST1 Certification
  • PowerPhone Call Assessment Certiciate
  • Behavioral Health Emergencies Certificate
  • 911 Liability Certificate
  • First Responder Certification

Languages

English
Professional

References

References available upon request.

Timeline

Substitute Teacher

Oxford Public Schools
03.2025 - Current

Private Music Teacher

Self Employed
03.2019 - Current

9-1-1 Communications Center Supervisor

South Worcester County Communications Center
09.2012 - Current

Telecommunications Specialist /911 Dispatcher

Town of Oxford Massachusetts
11.2009 - 09.2012

Long Term Substitute Teacher- Special Education

Town of Auburn
10.2008 - 02.2009

Substitute Teacher, K-12

Auburn School Department
08.2008 - 06.2010

Long Term Substitute Teacher Music

Pemetic School
03.2004 - 06.2004

Substitute Teacher

Ellsworth School Department
11.2001 - 06.2007

Student Music Teacher

Ellsworth School Department
09.2000 - 06.2001

9-1-1 Communications Certification

Maine Criminal Justice Academy

High School Diploma -

Ellsworth High School

Some College (No Degree) - Elementary Education And Music Education K-12

University of Maine

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