Detail-oriented document management specialist with established animal care expertise, dedicated to advancing the Maryland Zoo mission through collaborative visitor engagement, fostering teamwork, maintaining accurate records, and actively contributing to conservation efforts.
Overview
33
33
years of professional experience
Work History
Intern
Maryland Zoo
Baltimore, MD
06.1993 - 08.1993
Assisted in daily animal care and feeding routines for diverse species.
Supported education programs by engaging visitors and answering questions.
Helped maintain cleanliness of the Meeting Barn and animal habitats.
Observed animal behaviors and reported findings to experienced keepers.
Engaged in training sessions on safety protocols and zoo operations.
Assistant Naturalist
Mt. Rainier Nature Center
Mt Rainer, MD
08.1994 - 02.1996
Provided care for nature center animals; participated in annual butterfly count, monitored Maryland National Capitol Park and Planning Commission (MNCPPC) bluebird and wood duck boxes, created nature center newsletter.
Initiated a Stream Teams program for young adult participants to learn about conservation and aquatic ecology while earning community service hours.
Coordinated and conducted educational programs for adult and child visitors to the center and various related educational and enrichment destinations; drove van for field trips; led canoe and pontoon boats trips; planned and conducted summer camp for young adults; answered and directed calls to facility.
Systems Documentation Manager/Trainer
National Institute for Safety Research, Inc.
York, PA
05.2015 - Current
Managed updates to the Fatality Analysis Reporting System (FARS)/Crash Report Sampling System (CRSS) and Non-Traffic Surveillance System (NTS) Coding and Validation Manuals as well as the FARS, CRSS, and NTS Analytical Users Manuals, and the ANSI D16 9th edition Manual on the Classification of Motor Vehicle Traffic Crashes;
Researched, reviewed, and provided editorial comments on various coding resources;
Participated in meetings with NHTSA to facilitate improvements in data entry/collection for the FARS, CRSS, and NTS databases;
Performed quality control research on state entered data;
Assisted with backlog case data entry;
Assisted with interviewing applicants for a new coding center; created training plans for new personnel, trained new personnel, and provided weekly updates on training progress to upper level management;
Prepared and delivered semiannually the New Analyst and Coder Training to newly hired state data entry personnel and prepared and coordinated the delivery of the annual Systemwide Training to FARS and CRSS and state personnel.
Attendance Secretary/Paraprofessional
Dallastown Area High School
Dallastown, Pennsylvania
04.2012 - 06.2015
Maintained accurate records of student attendance; corresponded with parents and guardians regarding attendance issues; communicated information between faculty, staff, and parents/guardians; attended to visitors to the main office; answered the main office phone; worked with security company to test new security system for monitoring entry and exit of visitors and students to the building.
Assisted students with classwork, studying, and test taking; worked cooperatively with the learning support team to help students achieve their goals; communicated and maintained specific discipline practices; and maintained rigorous security standards during Keystone testing administration.
Education
Bachelor of Science - Resource Ecology And Management
University of Michigan
Ann Arbor, MI
05-1994
Skills
Animal care and handling
Educational programming
Communication skills
Team collaboration
Attention to detail
Public speaking
Recent Experience
Managed updates to the Fatality Analysis Reporting System (FARS)/Crash Report Sampling System (CRSS) and Non-Traffic Surveillance System (NTS) Coding and Validation Manuals as well as the FARS, CRSS, and NTS Analytical Users Manuals, and the ANSI D16 9th edition Manual on the Classification of Motor Vehicle Traffic Crashes;
Researched, reviewed, and provided editorial comments on various coding resources;
Participated in meetings with NHTSA to facilitate improvements in data entry/collection for the FARS, CRSS, and NTS databases;
Performed quality control research on state entered data;
Assisted with backlog case data entry;
Assisted with interviewing applicants for a new coding center; created training plans for new personnel, trained new personnel, and provided weekly updates on training progress to upper level management;
Prepared and delivered semiannually the New Analyst and Coder Training to newly hired state data entry personnel and prepared and coordinated the delivery of the annual Systemwide Training to FARS and CRSS and state personnel.
Timeline
Systems Documentation Manager/Trainer
National Institute for Safety Research, Inc.
05.2015 - Current
Attendance Secretary/Paraprofessional
Dallastown Area High School
04.2012 - 06.2015
Assistant Naturalist
Mt. Rainier Nature Center
08.1994 - 02.1996
Intern
Maryland Zoo
06.1993 - 08.1993
Bachelor of Science - Resource Ecology And Management