Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Pruett

Norman,OK

Summary

Dynamic professional with extensive experience in customer service and human resources, notably at Red Rock Behavioral. Proven ability to enhance employee onboarding and streamline operations. Skilled in front desk reception and organization, ensuring exceptional client interactions and compliance with regulations. Committed to fostering a positive workplace culture and resolving issues efficiently.

Overview

46
46
years of professional experience

Work History

Reception

University Animal Hospital Of Greensboro
Norman, OK
05.2024 - 03.2026

Receptionist includes opening and or closing business. Scheduled appointments for various reasons. Checked in client and completed file with status. Upon check out verified changes and processed payment. Pulled charts for weeks appointment and made sure it was ready. Maintained reception area ensuring cleanness. Made sure end of day charges and computer charges balanced.

Customer Service Manager

Hobby Lobby
07.2022 - 05.2024

Served as Customer Service Manager ensuring customers were assisted. Served as lead cashier.

Ordered weekly merchandise and stocked them when they came in. Solved cashier issues with customers.

Human Resources Manager

Red Rock Behavioral
Oklahoma City, OK
09.2013 - 04.2023

Oklahoma City

  • Developed and implemented employee onboarding programs to enhance new hire integration.
  • Facilitated performance management processes ensuring alignment with organizational goals.
  • Oversaw benefits administration, addressing employee inquiries and resolving issues efficiently.
  • Collaborated with leadership to design and execute training initiatives that support workforce development.

Deputy Director of Human Resource

Oklahoma Department of Mental Health and Substance Abuse Services
Oklahoma City, OK
11.1979 - 12.2009
  • Developed and implemented policies to ensure compliance with state and federal regulations.
  • Served as Civil Rights and Grievance Manager.
  • Responsible for payroll, benefits and statewide discipline

Education

No Degree -

Oklahoma U
Norman, OK

Skills

  • Front desk reception
  • Phone reception
  • Customer Service
  • Attention to details
  • Organization skills

Timeline

Reception

University Animal Hospital Of Greensboro
05.2024 - 03.2026

Customer Service Manager

Hobby Lobby
07.2022 - 05.2024

Human Resources Manager

Red Rock Behavioral
09.2013 - 04.2023

Deputy Director of Human Resource

Oklahoma Department of Mental Health and Substance Abuse Services
11.1979 - 12.2009

No Degree -

Oklahoma U