Rebecca Pugliese
Strong ability to learn quickly and follow-through. I came into the Administrative by coincidence and the problem solving and team work built in my time has given me a wealth of experience in not only Quickbooks but managing time, working as a team, meeting deadline and more importantly making sure details do not fall through the cracks and the end customer, whether an individual person or large company is satisfied and relationships are built.
Work History
Admin /Assistant Bookkeeper
11 Years 7 Months- Organized meetings between clients and project managers
- Handled mail, incoming calls
- Reconciled bank accounts across multiple bank accounts including US Dollars and Euro
- Revise work orders (inventory and pricing) with a fine tooth comb to ensure everything is up to date between the company and the client
- Set up chart of accounts via Quickbooks Enterprise Contractor Edition
- Follow-up on Aging A/R
- Create Invoices
- Organized office holiday parties
- Record expense reports in Quickbooks
- Cut checks and distribute accordingly
- Assist with closing out books durning Turn-Around at the end of year
- Pay monthly overhead bills
- Maintained historical project files
- Communicated between coworkers in office and throughout other offices in the United States and also Italy
- Assited with a Monthly Cash Flow report across four companies
Customer Service Representative
2 Years 1 Month- Assisted walk in customers with packaging and mailing parcels
- Maintained private mailboxes
- Ran end of day sales reports
- Collected rent for mailbox holders
-Counted the cash drawers nightly
-Open and closed the store
-Shop upkeep
-Trained new employees on the archaic label maker
- Faxed, emailed and scanned
- Managed customers accordingly and patiently during the holiday season (busiest time of year)
- Helped customers feel at east that what they were sending would be packaged with care and handled delicately
-Assisting customers in tracking packages