Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Quist

Summary

Compassionate and empathetic Certified Nursing Assistant accustomed to working with physically challenged, bedridden and memory-impaired patients. Exceptionally talented at providing social and emotional support to improve patient moral and increase comfort. Proficient in assisting patients with daily hygiene, including showering and incontinence care. Organized and efficient. I am well aware of staffing needs as well as what staff members work which shifts. Very friendly and detail oriented. I am now hoping to become yet another valuable piece of the St. Mary's Health Care team.

Overview

19
19
years of professional experience

Work History

CNA/Unit Coordinator/Patient Registration

St. Mary Health Care
Amsterdam, NY
10.2019 - Current
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Fostered relationships with patients, caregivers, and healthcare teams to achieve individual care plan targets.
  • Maintained accurate records and documentation for all patients in the unit.
  • Coordinated patient transfers between units and other facilities.
  • Facilitated communication between healthcare providers throughout the organization.
  • Maintained unit supplies and equipment for medical staff and patient care needs.
  • Scheduled medical appointments and coordinated transportation to medical facilities for patients.
  • Coordinated patient admissions, transfers, and discharges to ensure seamless workflow and patient satisfaction.
  • Greeted patients and answered questions regarding registration process.
  • Collected patient demographic information, verified insurance coverage, and updated records as necessary.
  • Processed payments for services rendered in a timely manner.
  • Entered patient data into electronic medical record system accurately and efficiently.
  • Maintained confidentiality of patient information in accordance with HIPAA regulations.
  • Verified insurance eligibility through online portals or by phone calls.
  • Handled incoming faxes related to admissions, discharges, transfers, pre-certifications, authorizations.
  • Managed high volume of incoming calls while maintaining professional demeanor.
  • Updated patient information in database regularly to ensure accuracy of records.

Certified Nursing Assistant

River Ridge Living Center LLC
Amsterdam, NY
08.2015 - 01.2018
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Collected specimens, monitored vitals and maximized patient comfort.
  • Preserved patient dignity and minimized discomfort by carrying out duties such as bedpan changes, diapering and bathing.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.

Certified Nursing Assistant

Capstone Center For Nursing And Rehabilitation
Amsterdam, NY
08.2012 - 09.2015
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
  • Preserved patient dignity and minimized discomfort by carrying out duties such as bedpan changes, diapering and bathing.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Collected specimens, monitored vitals and maximized patient comfort.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.

Home Health Aide

Home Health Care Partners Corp.
Amsterdam, NY
12.2011 - 08.2012
  • Facilitated games and other activities to engage clients and provide mental stimulation or entertainment.
  • Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
  • Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
  • Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs.
  • Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
  • Carried out important daily living tasks for patients by cooking meals, washing laundry and other household chores.

Cook Prep Dishwasher

Park Hill Adult Home
Amsterdam, NY
12.2006 - 07.2007
  • Maintained clean and well-organized kitchen areas to promote efficiency.
  • Prepared meals for the residents in the facility based on their specific dietary needs.

Sandwich Artist

Subway
Amsterdam, NY
01.2006 - 12.2006
  • Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
  • Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
  • Maintained clean, well-organized and properly sanitized front counter area to greet customers.
  • Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
  • Monitored dining area and quickly cleaned up spills, reset tables and removed trash to keep area presentable and ready for use.
  • Prepared food items such as deli and hot sandwiches to meet customer specifications.

Kennel Assistant

Amsterdam Animal Hospital
Amsterdam, NY
09.2005 - 06.2006
  • Observed animals and conducted examinations to identify signs of injury, illness or disease.
  • Bathed animals to remove dust, debris or contaminants and maintain wellbeing.
  • Collected and documented animal information such as weight, size, physical condition and food intake.
  • Administration of medications.

Education

GED -

University of The State of New York Education Dept
Saratoga Springs, NY
07.2010

Certified Nursing Assistant

Fulton Montgomery Community College
Johnstown, NY
11.2011

Skills

  • Collecting specimens
  • Electronic charting
  • Helping with medication
  • Patient relations
  • Monitoring fluids
  • Collecting vital signs
  • General housekeeping ability
  • Medical terminology knowledge
  • Grooming and bathing assistance
  • Infection control procedures
  • Understands mobility assistance needs
  • Assisting with personal grooming
  • Detail-oriented
  • Patient advocacy
  • Reception Management
  • Transfer Coordination
  • HIPAA Compliance
  • Patient Registration
  • Organizational Skills
  • Interpersonal Communication
  • Data Entry
  • Insurance Verification
  • Medical Terminology
  • CPR Certified
  • Co-payment collection
  • Insurance Authorizations

Timeline

CNA/Unit Coordinator/Patient Registration

St. Mary Health Care
10.2019 - Current

Certified Nursing Assistant

River Ridge Living Center LLC
08.2015 - 01.2018

Certified Nursing Assistant

Capstone Center For Nursing And Rehabilitation
08.2012 - 09.2015

Home Health Aide

Home Health Care Partners Corp.
12.2011 - 08.2012

Cook Prep Dishwasher

Park Hill Adult Home
12.2006 - 07.2007

Sandwich Artist

Subway
01.2006 - 12.2006

Kennel Assistant

Amsterdam Animal Hospital
09.2005 - 06.2006

GED -

University of The State of New York Education Dept

Certified Nursing Assistant

Fulton Montgomery Community College

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Rebecca Quist