Rebecca Ramirez

Uber Eats Delivery Driver:

• Delivered high-quality food orders to customers in a timely and efficient manner, consistently meeting or exceeding delivery time expectations.
• Maintained a customer-centric approach, ensuring excellent service and resolving any issues or concerns promptly.
• Utilized GPS and navigation apps to optimize delivery routes, enhancing efficiency and reducing delivery times.
• Managed a flexible schedule, adapting to peak hours and varying demand to maximize earnings.
• Developed strong knowledge of local neighborhoods and restaurants, improving delivery accuracy and customer satisfaction.
• Handled cash and electronic payments securely, maintaining accurate records of transactions.
• Demonstrated effective communication skills by interacting with customers, restaurant staff, and support teams.
• Adhered to food safety and hygiene standards, ensuring that all deliveries met quality expectations.

Uber Driver:

• Provided safe and reliable transportation for passengers, ensuring timely arrival at their destinations.
• Maintained a high driver rating through exceptional customer service and professional conduct.
• Demonstrated strong interpersonal skills by engaging with passengers and addressing their needs and concerns effectively.
• Managed a flexible schedule, accommodating peak hours and varying ride requests to maximize earnings.
• Conducted regular vehicle maintenance checks to ensure safety and reliability, reducing the risk of breakdowns.
• Handled cash and electronic payments securely, maintaining accurate records of transactions and fare collections.
• Adhered to all traffic laws and regulations, promoting a safe driving environment for passengers and other road users.

• Operated Microsoft 360 (Word, Outlook, Excel)
• Provided Customer service, onsite and over the phone.
• Route planning
• Inventory control
• Vehicle management
• Delivery Drivers management

• Swept, mopped, and vacuumed floors of all types in industrial and residential settings.
• Dusted and polished furniture, fixtures, walls, windowsills, and window blinds.
• Cleaned bathrooms by scrubbing toilets, sinks, showers and tubs, and mirrors.
• Emptied trash cans and ensured recycling bins were separated properly.
• Stocked restrooms with toilet paper, soap, paper towels.
• Maintained cleaning supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
• Reduced cleaning time significantly while maintaining company quality standards.
• Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
• Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.