Overview
Work History
Education
Timeline
Generic

Rebecca Ramirez

McKinney,TX

Overview

7
7
years of professional experience

Work History

Office Coordinator

Kureshi Med Spa
07.2025 - Current
  • Assisted in managing appointment scheduling, optimizing office resources for improved client service.
  • Handled financial transactions responsibly, collecting copayments and processing payments with attention to detail.
  • Managed high call volumes effectively, addressing patient inquiries and resolving issues promptly.
  • Developed strong relationships with patients, providing empathetic support and assistance throughout their visit.
  • Scheduled surgical procedures efficiently, coordinating between surgeons and patients to optimize clinic workflow.
  • Assisted in verifying insurance information and obtaining authorizations for surgical procedures to ensure financial preparedness.
  • Arranged pre-operative and post-operative appointments for surgical patients.
  • Self-motivated, with a strong sense of personal responsibility.

Medical Office Specialist II

Medical City Hip and Knee Specialist
04.2024 - 04.2025
  • Managed patient scheduling and appointment coordination to optimize office workflow.
  • Assisted in maintaining accurate patient records using electronic health record systems.
  • Provided front-desk support, greeting patients and responding to inquiries promptly.
  • Processed insurance claims and verified patient eligibility for services efficiently.
  • Maintained cleanliness and organization of the reception area to enhance patient experience.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Processed payments from patients promptly and accurately while answering any questions regarding their account balances or insurance coverage.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Used ECW to schedule appointments for doctor visits and procedures.

Front Desk Receptionist

Bentree Family Physicians
09.2022 - 04.2024
  • Greeted and assisted visitors, ensuring a welcoming environment and positive first impression.
  • Managed multi-line phone system, routing calls efficiently to appropriate departments.
  • Scheduled appointments and coordinated meeting logistics for staff and clients.
  • Maintained accurate records of guest interactions and inquiries using office management software.
  • Handled incoming correspondence, prioritizing urgent communications for timely responses.
  • Assisted in maintaining office supply inventory, ensuring availability of essential materials.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Scheduled, coordinated and confirmed appointments and meetings.

Medical Receptionist Travel

Texas Institute For Neurological Disorders
06.2018 - 07.2022
  • Coordinated patient appointments, ensuring accurate scheduling and minimizing wait times.
  • Managed patient records using electronic health record systems, maintaining confidentiality and compliance.
  • Handled incoming calls, addressing inquiries and directing patients to appropriate services efficiently.
  • Supported front desk operations by greeting patients warmly and facilitating check-in processes.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Traveled to all offices around the DFW area

Education

High School Diploma -

Memorial Pathway Academy
Garland, TX
06-2014

Timeline

Office Coordinator

Kureshi Med Spa
07.2025 - Current

Medical Office Specialist II

Medical City Hip and Knee Specialist
04.2024 - 04.2025

Front Desk Receptionist

Bentree Family Physicians
09.2022 - 04.2024

Medical Receptionist Travel

Texas Institute For Neurological Disorders
06.2018 - 07.2022

High School Diploma -

Memorial Pathway Academy

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