Dynamic Accounts Assistant with proven expertise at Oris in invoice processing and payment tracking. Recognized for enhancing operational efficiency and customer satisfaction through meticulous attention to detail and effective time management. Skilled in Microsoft Excel and adept at resolving billing discrepancies, contributing to streamlined workflows and improved financial accuracy.
Work History
Accounts Assistant
5 Years 11 Months
Oris | 05.2019 - 04.2025
Processed billing inquiries and resolved discrepancies to ensure accurate account management.
Assisted in generating invoices and maintained billing records for efficiency and compliance.
Collaborated with team members to streamline billing procedures, enhancing operational workflows.
Utilized billing software to track payments and manage customer accounts effectively.
Supported month-end closing activities by preparing reports on outstanding invoices and payments received.
Enhanced customer satisfaction by promptly addressing and resolving billing inquiries or disputes.
Maintained updated records of all transactions and invoices, ensuring easy access and retrieval when needed.
Produced and mailed invoices, payment reminders, and financial notices.
Worked closely with the accounting department to ensure timely and accurate posting of client payments.
Police Matron
2 Years 2 Months
North Tonawanda Police Dept | 06.2016 - 08.2018
Processed billing inquiries and resolved discrepancies to ensure accurate account management.
Assisted in generating invoices and maintained billing records for efficiency and compliance.
Collaborated with team members to streamline billing procedures, enhancing operational workflows.
Utilized billing software to track payments and manage customer accounts effectively.
Supported month-end closing activities by preparing reports on outstanding invoices and payments received.
Enhanced customer satisfaction by promptly addressing and resolving billing inquiries or disputes.
Maintained updated records of all transactions and invoices, ensuring easy access and retrieval when needed.
Produced and mailed invoices, payment reminders, and financial notices.
Worked closely with the accounting department to ensure timely and accurate posting of client payments.
Office Assistant
2 Years 6 Months
Bellrengs Towing | 11.2016 - 05.2019
Managed scheduling and coordination of towing services to optimize workflow efficiency.
Assisted customers with inquiries, providing timely information and support regarding services offered.
Processed payment transactions, ensuring accuracy and compliance with company policies and procedures.
Conducted regular inventory checks on supplies, ensuring timely replenishment to meet operational needs.
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Increased customer satisfaction by providing professional and courteous front desk support.
Contributed to a positive work environment by fostering open communication among colleagues.
Supported onboarding process for new hires, enhancing their integration into team with comprehensive orientation sessions.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.