Rebecca Regiec
Charlotte,NC
Summary
Human Resources Administrator offering 5 years of progressive success in HR roles. Strong foundation of utilizing excellent communication and emotional intelligence to build strong teams and cultivate positive work cultures. Superior employee relations acumen and passion for recruiting, retaining and supporting high-quality talent to drive company growth.
Overview
26
26
years of professional experience
Work History
Human Resource Lead
Belk Department Store
Pineville, NC
10.2021 - Current
- Prepared new hire letters, employee contracts and corporate policies.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Oversaw hiring, staffing, and labor law compliance.
- Updated HR database with new employee information, changes in benefits and other details.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Managed benefits enrollment by answering questions and aiding employees with login details.
- Organized company-wide events designed to boost employee morale.
- Manage cash office functions, including deposit, register replenishment and sales audits.
Retail Support Advisor
American First Finance
Charlotte, NC
04.2021 - 12.2021
- Responsible for the Charlotte market Conn's Home Plus stores
- Work with the associates and management to provide financing options for their customers
- Work to drive business for the stores.
Floor Lead
Macys Backstage SWS
Charlotte, NC
09.2018 - 05.2020
- Responsible for sales and credit goals for the Backstage store
- Manage a staff of 5 associates
- Process new merchandise and handle markdowns and maintaining standards within the store
- Interview and train new colleagues.
Floor Lead
Macys
Charlotte, NC
09.2017 - 09.2018
- Act as a manager for the store
- Open and close the store
- Manage staffing to ensure store standards and customer satisfaction are maintained
- Responsible for reviewing store reports and knowing the business for weekly manager's meetings.
Human Resource Associate
Macy's
Charlotte, NC
04.2015 - 09.2017
- Handle all aspects of hiring and onboarding of new associates
- Generate reports and projects as needed by managers
- Perform all cash office functions
- Received Magic Six award for overall performance.
Sales Associate
Macys
Pineville, NC
04.2013 - 04.2015
- Assist customers
- Operate cash register and computer
- Accomplishments
- Received numerous awards for beating sales goals and providing outstanding customer service.
Sales Associate
Belk Department Store
06.2001 - 12.2009
- Rated in top 10 percent of the company in meeting overall objectives
- Consistently exceeded daily sales quota.
Real Estate Broker
03.2000 - 04.2001
- Licensed to act as a buyer agent or seller agent in residential real estate transactions.
International Banking Officer - Import Letter of Credit Manager
First Union National Bank
12.1998 - 02.2000
- Managed a staff of 22, specializing in Import letters of credit and Banker's Acceptances
- Responsible for day to day operations to ensure production and quality standards were maintained
- Aided in planning, implementation of mergers to ensure smooth transition for customers
- Provided training and support for the staff.
Export/Import Letter of Credit Manager
First Union National Bank
06.1997 - 12.1998
- Managed a staff of 12, including Export Letters of Credit and a team that specialized in high dollar commodity customers both Import and Export Performed quarterly audits to ensure compliance with U.S
- Anti-boycott regulations and reporting requirements
- Accompanied sales staff on customer calls - played an integral role in bringing in large customers and keeping them satisfied with the service
- Received numerous awards for providing quality customer service to customers, both internally and externally.
Team Leader
First Union National Bank
05.1994 - 06.1997
- Supervised a team specializing in high dollar commodity customers
- Proven ability to handle customer inquiries and problems
- Responsible for coordination of workflow and maintaining processing standards.
Certified Export Letter of Credit Specialist
Bank of America
05.1992 - 05.1994
Education
BS - Management and Marketing
University of North Carolina
1991
Skills
- Administrative Assistant
- Payroll
- Banking
- Human Resources
- Negotiation
- Management
- Interviewing
- Employee Orientation
- Research
- Store Management Experience
Additional Information
Proficient in Workday
Reflexis
Kronos
Peoplesoft
Excel
Word
Microsoft Office
Timeline
Human Resource Lead
Belk Department Store
10.2021 - Current
Retail Support Advisor
American First Finance
04.2021 - 12.2021
Floor Lead
Macys Backstage SWS
09.2018 - 05.2020
Floor Lead
Macys
09.2017 - 09.2018
Human Resource Associate
Macy's
04.2015 - 09.2017
Sales Associate
Macys
04.2013 - 04.2015
Sales Associate
Belk Department Store
06.2001 - 12.2009
Real Estate Broker
03.2000 - 04.2001
International Banking Officer - Import Letter of Credit Manager
First Union National Bank
12.1998 - 02.2000
Export/Import Letter of Credit Manager
First Union National Bank
06.1997 - 12.1998
Team Leader
First Union National Bank
05.1994 - 06.1997
Certified Export Letter of Credit Specialist
Bank of America
05.1992 - 05.1994
BS - Management and Marketing
University of North Carolina
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