Strategic leader in higher education with a strong track record in policy development and operational management. Successfully directed initiatives that fostered inclusive environments, enhanced student engagement, and improved organizational effectiveness across diverse educational settings.
Overview
34
34
years of professional experience
Work History
Committee Legislative Assistant
MINNESOTA HOUSE OF REPRESENTATIVES
01.2025 - Current
Collaborated with legislators, agencies, and community stakeholders to achieve legislative goals in fast-paced, deadline-driven environments.
Prepare policy analyses, reports, and legislative summaries for elected officials and leadership teams.
Managed sensitive communications and fostered cross-functional collaboration to enhance legislative effectiveness.
Supported legislative committees by conducting policy research, coordinating stakeholders, and ensuring smooth committee operations.
Legislative Assistant
MINNESOTA HOUSE OF REPRESENTATIVES
12.2021 - 12.2024
Flight Attendant & Instructor
DELTA AIR LINES / DELTA CONNECTION
02.2007 - 01.2022
Trained and mentored employees on emergency procedures and service excellence, improving team readiness and performance.
Responded effectively to crisis situations requiring leadership, professionalism, and sound judgment.
Provided exceptional customer service while ensuring compliance with federal safety regulations, enhancing passenger satisfaction.
Cultivated inclusive environments for individuals from diverse backgrounds, promoting a sense of belonging among passengers and crew.
Director of Administrative Services
YMCA OF THE MINNEAPOLIS REGION
01.2005 - 01.2007
Oversaw budgeting, procurement, HR coordination, facilities operations, and business services to align resources with organizational goals.
Led operational improvements and supported initiatives to enhance organizational effectiveness and service quality.
Directed administrative operations for four regional branches, enhancing service delivery and operational efficiency.
Partnered with leadership teams to improve service delivery and community engagement.
Academic Dean
BROWN COLLEGE
01.2002 - 01.2005
Supervised academic leadership teams and collaborated with faculty on personnel matters to foster a supportive academic environment.
Supported student success initiatives and oversaw curriculum and accreditation efforts to improve academic integrity.
Partnered with administration to enhance institutional effectiveness and academic quality.
Led academic operations and developed institutional policies to ensure alignment with educational standards.
Research Consultant
MINNESOTA HOUSE OF REPRESENTATIVES
07.2000 - 01.2002
Director of Residential Living
UNITED STATES DEPARTMENT OF LABOR — EDUCATION & TRAINING DIVISION
04.1992 - 07.2000
Directed nationwide residential living operations for federally funded educational and vocational training centers, enhancing student experience and support.
Managed multi-million-dollar contracts for student housing and residential programming, ensuring quality service delivery and compliance.
Led crisis management and student support initiatives in residential settings.
Supervised residential staff and ensured compliance with safety, operational, and federal standards.
Developed programs to boost student engagement, retention, and community development, fostering a supportive residential environment.
Education
Doctor of Education -
Brenau University
Master of Public Administration -
University of South Dakota
Certificate in Community College Teaching -
University of St. Thomas
Bachelor of Arts - Political Science
St. Catherine University
Skills
Leadership and administration
Student services and engagement
Operations and strategy
Staff development
Budget management
Academic administration
Policy writing
Crisis management
Strategic planning
Cross-functional teamwork
Student conduct support and standards
Process improvement
Training and instruction
Community relations
Stakeholder engagement
Microsoft Office proficiency
Student information systems management
Selected Areas Of Expertise
Student Affairs
Residential Education
Student Conduct
Community Standards
Staff Development
Higher Education Operations
Leadership And Recognition
Congressional Award for Public Service
Fellow, Minnesota Excellence in Public Service (MEPS)
Timeline
Committee Legislative Assistant
MINNESOTA HOUSE OF REPRESENTATIVES
01.2025 - Current
Legislative Assistant
MINNESOTA HOUSE OF REPRESENTATIVES
12.2021 - 12.2024
Flight Attendant & Instructor
DELTA AIR LINES / DELTA CONNECTION
02.2007 - 01.2022
Director of Administrative Services
YMCA OF THE MINNEAPOLIS REGION
01.2005 - 01.2007
Academic Dean
BROWN COLLEGE
01.2002 - 01.2005
Research Consultant
MINNESOTA HOUSE OF REPRESENTATIVES
07.2000 - 01.2002
Director of Residential Living
UNITED STATES DEPARTMENT OF LABOR — EDUCATION & TRAINING DIVISION
Committee Legislative Assistant at Minnesota House Of Representatives - DFL CaucusCommittee Legislative Assistant at Minnesota House Of Representatives - DFL Caucus