Rebecca Remkus
Las Vegas,NV
Summary
Dedicated and highly organized professional with exceptional VIP communication skills and extensive experience in customer service, hospitality, and flight operations. Known for maintaining high standards of service while ensuring customer satisfaction and safety. Authorized to work in the US.
Overview
9
9
years of professional experience
Work History
Marketing Representative
Hilton Grand Vacations Club
09.2024 - Current
- Making and answering phone calls to guests in a 300-room hotel, providing deals and discounts for activities on the Las Vegas Strip
- Provided excellent customer service to those who had questions about the property and booking shows/restaurant reservations
- Promote and sell/process tickets to owners of the property
Flight Attendant
Cirrus Aviation Services
04.2023 - 02.2024
- Provided top-tier service while ensuring owners/guest passenger safety and comfort.
- Managed boarding, beverage service and in-flight gourmet dining with full crystal and china.
- Certified to administered first aid and ensured aircraft readiness.
- Ordering and stock the aircraft supplies, as well as catering for the guest.
Customer Service Representative
Signature Aviation
03.2022 - 04.2023
- Delivered VIP service to pilots and guests.
- Handled billing and coordinated logistics, resolving customer issues.
Communication Aide, Programmer
NV DOT – Patriot Safety Supply
12.2020 - 12.2021
- Conducted site inspections and managed tool inventory for efficiency.
- Managed logistics for a multi-million dollar contract and updated vehicle firmware.
Sales Associate
Antiquities of Nevada
06.2019 - 03.2020
- Provided product knowledge and customized merchandise, achieving sales goals to ensure the efficiency of the company goals
Concierge / GRA
Mandalay Bay
05.2017 - 02.2019
- Delivered exceptional guest services in a large resort environment
- Answer questions for guests staying in and out around the property
- Pick up phone calls for more questions and provide useful information to help guests be able to guide themselves around
Sales Agent
Kay's Jewelers
12.2015 - 06.2018
- Exceeded sales targets through proactive customer engagement and reach company sales goals
- Provide intel on the latest deals and discounts for customers wanting to know more information about the business
Education
Associate’s Degree - Architecture
Parsons The New School for Design
Skills
CPR Certification (Nov 2023 - Nov 2025)
Food Handler Certification
Emergency Training CAPS
Customer Service
Direct Sales
Timeline
Marketing Representative
Hilton Grand Vacations Club
09.2024 - Current
Flight Attendant
Cirrus Aviation Services
04.2023 - 02.2024
Customer Service Representative
Signature Aviation
03.2022 - 04.2023
Communication Aide, Programmer
NV DOT – Patriot Safety Supply
12.2020 - 12.2021
Sales Associate
Antiquities of Nevada
06.2019 - 03.2020
Concierge / GRA
Mandalay Bay
05.2017 - 02.2019
Sales Agent
Kay's Jewelers
12.2015 - 06.2018
Associate’s Degree - Architecture
Parsons The New School for Design
Similar Profiles
Markisha MasonMarkisha Mason
Sales Manager at Hilton Grand Vacations ClubSales Manager at Hilton Grand Vacations Club
Blanca UrbanoBlanca Urbano
Housekeeping Sales at Hilton Grand Vacations ClubHousekeeping Sales at Hilton Grand Vacations Club
Jennifer ShowalterJennifer Showalter
Vacation Sales Executive at Hilton Grand Vacations ClubVacation Sales Executive at Hilton Grand Vacations Club
Elizabeth ClayElizabeth Clay
First Grade Classroom Teacher at CCSD - Pittman, E.S.First Grade Classroom Teacher at CCSD - Pittman, E.S.
Carolyn LintonCarolyn Linton
Case Manager at Desert Hope Treatment CenterCase Manager at Desert Hope Treatment Center