Rebecca Renfroe
Locust Grove
Summary
Dynamic Integrated Team Manager/Therapist at Grand Mental Health, adept in crisis intervention and teamwork, enhanced client support through effective advocacy and collaboration. Achieved significant improvements in patient care and team performance, demonstrating adaptability and a commitment to excellence.
Overview
10
10
years of professional experience
Work History
Integrated Team Manager/Therapist
Grand Mental Health
07.2021 - Current
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
- Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
- Provided individual and group therapy sessions to patients suffering from mental health issues.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Care Coordinator
Grand Mental Health
06.2019 - 06.2021
- Enhanced collaboration with interdisciplinary teams for better service delivery and client support.
- Addressed clients'' psychosocial needs by referring them to appropriate resources and services.
- Advocated on behalf of clients to ensure they received the necessary accommodations at home, medical, and school settings to facilitate success despite challenges faced due to mental health issues.
- Managed caseloads effectively, prioritizing urgent cases and ensuring timely followups.
- Monitor and evaluate services provided to the families. Contact families as needed to monitor progress and inquire about new needs.
Clerk
Locust Grove Tag Agency
05.2015 - 06.2019
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Filed and organized all registered vehicle paperwork.
- Assisted customers with completing necessary paperwork.
Education
Master's - Social Work
University of Oklahoma
Tulsa, OK05-2021
Bachelor's - Social Work
Northeastern State University
Tahlequah, OK05-2019
Skills
- Teamwork and collaboration
- Adaptability
- Crisis intervention
- Advocacy
Timeline
Integrated Team Manager/Therapist
Grand Mental Health
07.2021 - Current
Care Coordinator
Grand Mental Health
06.2019 - 06.2021
Clerk
Locust Grove Tag Agency
05.2015 - 06.2019
Master's - Social Work
University of Oklahoma
Bachelor's - Social Work
Northeastern State University
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