Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
Work History
Bartender
Final Score Sports Bar
06.2018 - Current
Served high customer volumes during special events, nights, and weekends.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Bartender
Oasis
01.2015 - 06.2018
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Obtained cash bank and stocked service bar to prepare for operation.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Verified drinking age requirements of customers by carefully reviewing photo identification.
Maintained impeccably clean, attractive and well-stocked bar area.
Bar Manager
Lillie Maes House Of Soul Food
02.2009 - 02.2015
Closed out cash register and prepared cashier report at close of business.
Maximized customer service by training staff, overseeing operations, and resolving issues.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
Bookkeeping Assistant
BJ's Restaurant & Brewhouse
02.2003 - 06.2006
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Managed invoices, payments and deposits, maintaining accurate expenditure records.
Input data into accounting system and maintained integrity of system information to alleviate potential breaches.
Generated financial reports and summaries for management review.
Implemented orderly, organized filing systems for easy record retrieval.
Education
Bachelor of Arts - Psychology
San Jose State University
San Jose, CA
05.2023
Skills
Basic Accounting
Service-Oriented Mindset
New Hire Training
Team Training and Development
Complex Problem-Solving
Highly Reliable
Outgoing Personality
Organizational Ability
Customer Service
Timeline
Bartender
Final Score Sports Bar
06.2018 - Current
Bartender
Oasis
01.2015 - 06.2018
Bar Manager
Lillie Maes House Of Soul Food
02.2009 - 02.2015
Bookkeeping Assistant
BJ's Restaurant & Brewhouse
02.2003 - 06.2006
Bachelor of Arts - Psychology
San Jose State University
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