Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Riley

Grandville,MI

Summary

Results-oriented Life Insurance Agent provides tailored solutions suiting individual coverage needs. Demonstrates comprehensive understanding of insurance policies and regulations with informed recommendations for appropriate protection options. Passionate cultivator of loyal customer relationships and organizational service quality.

Overview

14
14
years of professional experience

Work History

Delivery Driver

UPS
11.2021 - 01.2022

This was a seasonal position during the holidays. I was responsible for using my own vehicle to transport packages from the facility to the customer's homes. I was given a list of packages each day, I was expected to organize my route for deliveries. I was also expected to meet a certain quota of deliveries each day.

  • Expedited deliveries to meet customer deadlines and requirements.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Life Insurance Agent

Christian Financial
02.2017 - 06.2021

I accepted this position as an independent contractor. I achieved my license to sell life and health insurance within the first month of excepting this position. This was a 100% commission paid. I worked with over 10 different life and health insurance carriers. I used a lead card to get in front of the client and a well wrote script to close a client. I would meet with clients in their homes and discuss their insurance needs. I would comb through multiple carriers to meet their needs based on any health conditions they may of had.

  • Delivered informative presentations to potential clients about the benefits of life insurance policies, generating interest and driving sales growth.
  • Established trust with prospective customers by providing accurate information about available policies and transparent pricing structures.
  • Finalized sales and collected necessary deposits.
  • Maintained high standards of customer service by building relationships with clients.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Assisted clients in navigating complex claims processes, ensuring timely payouts and minimal stress during difficult times.

I was promoted to manager after 1 year, this came with salary and overrides. I was responsible for interviewing and hiring of new agents. I was responsible for taking new agents out in the field and showing them how to close sales.

Home Health Aide

Health Partners Home Care
01.2015 - 12.2016
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.

Life Enrichment Aide

Metron Of Cedar Springs
06.2014 - 11.2014
  • Provided emotional support and companionship to clients.
  • Maintained accurate records of resident participation, preferences, and feedback for continuous program improvement.
  • Encouraged cognitive stimulation through facilitating educational workshops, games, and discussions with residents.

Certified Nursing Assistant

Metron Of Cedar Springs
01.2014 - 06.2014
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Supported needs of 10+ residents under long-term care.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.

Certified Nursing Assistant

Ace Home Healthcare
01.2011 - 04.2012
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Developed individual care plans for clients based on specific needs.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Provided transportation and appointments management.
  • Administered medication as directed by physician.
  • Assisted with end-of-life care.

Certified Nursing Assistant

Metron Of Big Rapids
01.2008 - 07.2011
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Supported needs of 10+ residents under long-term care.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Helped patients complete range of motion exercises to prevent loss of function during care.

Education

High School Diploma -

Morley Stanwood High School
Morley, MI
05.2007

Skills

  • Self Motivated
  • Ability to "mirror" someone
  • Attention to Detail
  • Relationship Building
  • Analytical and Critical Thinking
  • Organization and Time Management

Timeline

Delivery Driver

UPS
11.2021 - 01.2022

Life Insurance Agent

Christian Financial
02.2017 - 06.2021

Home Health Aide

Health Partners Home Care
01.2015 - 12.2016

Life Enrichment Aide

Metron Of Cedar Springs
06.2014 - 11.2014

Certified Nursing Assistant

Metron Of Cedar Springs
01.2014 - 06.2014

Certified Nursing Assistant

Ace Home Healthcare
01.2011 - 04.2012

Certified Nursing Assistant

Metron Of Big Rapids
01.2008 - 07.2011

High School Diploma -

Morley Stanwood High School
Rebecca Riley