Team-focused professional interested in working for and alongside local people. Possessing the skills needed to encourage activities within the community. Looking to tackle new challenges with an organization that appreciates talents in successful revitalization projects.
Overview
12
12
years of professional experience
Work History
Front Office Assistant
United Indian Health Services
Crescent City, CA
12.2023 - Current
Understands and complies with HIPAA and other regulations concerning client confidentiality.
Greets clients in a courteous and friendly manner, listening closely to client, provides clear verbal communication, ability to empathize with clients, and understands the organizational protocol and guidelines.
Answers telephone in a courteous and efficient manner, routes calls to appropriate person or department, takes accurate messages, delivers them to the appropriate person in a timely manner and documents calls in the client’s chart.
Schedules and coordinates appointments.
Confirms appointments by telephone and by mail to ensure client/clinic follow through.
Manages client schedule system to ensure optimum utilization of provider time.
Communicates changes and/or problems with schedules to Providers, FOA Supervisor, and/or Nurse Supervisor.
Obtains specified information from client such as age, insurance coverage, and symptoms, and records information onto prescribed forms.
Copies insurance cards and forwards to billing office.
Operates photocopiers, fax machines and various other office equipment.
Communicates with clinical staff to facilitate efficient client flow and meet client needs.
Responsible for collecting correct co-payments and balancing cash drawer daily.
Assists with distribution of client medications and maintains appropriate logs as outlined in SOP and returns to pharmacy any uncollected medications in prescribed timelines.
Attends department meetings and other assigned meetings.
Maintains a professional, organized, and clean working environment by following organizational policies, guidelines, and safety standards.
Adheres to accreditation and compliance guidelines/standards
Closeout Site Specialist
SiteSol
Riverside, CA
09.2020 - 06.2022
Supervised projects to uphold schedule requirements and quality demands.
Established and maintained close working relationships with staff, clients and vendors.
Monitored construction tasks to meet tight schedules and complete projects on time.
Communicated daily progress and incident reports to clients and corporate offices.
Resolved work issues and team conflicts to promote progress on complex projects.
Organized and participated in monthly on-site meetings with clientele and subcontractors.
Implemented new processes and procedures to streamline operations.
Directed team activities by establishing task priorities and providing guidance.
Supported development of training materials and technical manuals for new team members.
Construction Project Manager
Ericsson
Irvine, CA
06.2015 - 01.2020
SiteSol
Managed and executed 50+ close out packages weekly within required timelines.
Consistently updating the customer and senior leaders on progress.
Planned and arranged meetings with the customer and general contractors, enabling all parties to meet and discuss project progress.
Oversaw productivity for ongoing close out packages for multiple markets such as, but not limited to, Los Angeles & San Diego.
Established criteria for each COP milestone required in order to measure developmental progress.
Supervised and led weekly QA meetings with the customer.
Produced required macros and pivot tables for weekly presentations.
Conducted weekly conference calls with all assigned vendors to update and align COP objectives.
Monitored construction workflow by creating schedules and updates when required.
Proficient in proprietary software, EAMS and Erisite.
Property Specialist I
SBA Communications Inc
Irvine, CA
01.2014 - 05.2015
Fill out, review and submit SBA tower amendments for full execution.
Determines the priorities of specific projects in accordance with their necessity and desirability timelines.
Authorizes purchase orders for surveyors, architects, and vendors when needed Provides weekly progress reports to Site Development Manager Review and approve all site acquisition documents before uploading to client's data base.
Works directly with jurisdictions in order to bring the project to code.
Train and mentor new SBA team members with office processes Perform zoning and permitting activities for cellular antennas and communication towers.
Communicate with telecommunications vendors to obtain pricing and technical specifications for available services.
Site Acquisition Manager I
MyCom
Santa Fe Springs, CA
01.2012 - 01.2014
Manage 150+ AT&T LTE / UMTS projects with multiple vendors Manage and coordinate all the company's "Right-a-Way" sites.
Manage all Compliance dates affiliated with sites Establish and process all POR's/PO's/Workbook's for 150+ sites.
Manage weekly deployments with vendors, alongside with AT&T PM's.
Manage the MYCOM tracker for all SAQ projects & approve / reject deliverables uploaded by vendors in order for them to receive payment.
Execute and organize required milestones dates.
Meet monthly forecast goals for Leasing and Zoning submittals.
Coordinate daily meeting's with my with CM's, Site Acquisition Manager and PM's.
Coordinate with A&E for DRM.
Obtain RFDS from Auto Forms when requested.
Utilize AT&T NORAD to retain information for billing purposes.
Navigate sufficiently through Siterria in order to pull/review documents when needed.
Site Acquisition Specialist
Black & Veatch
Cerritos, CA
01.2012 - 01.2012
Mastered the ability to multitask daily duties that include: coordinator daily meetings, reaching weekly goals, meeting required deadlines, fulfill daily procedures requested from the Site Acquisition Managers.
Coordinated specific duties required by the client Documented all incoming information into required spreadsheets.
Aided in daily billing procedures.
Organized, structured and completed "Noticed to Proceed" packages for construction ready sites.
Built and maintained positive relationships with all current vendors.
Proficient in multiple computer programs such as word, excel, PowerPoint, Office Word etc.
Education
Masters of Science - Leadership & Management
University of La Verne
La Verne, CA
Jan 2015
B.A - Business Administration
University of LaVerne
La Verne, CA
Jan 2008
Skills
Project tracking
Partnership Building
Subcontractor Management
Project Management
Effective customer communication
Marketing Communications
Proficient in Word, Excel, PowerPoint
Timeline management
Product delivery
Advanced problem solving
Deadline-oriented
Executive presentation development
Attention to detail
Timeline
Front Office Assistant
United Indian Health Services
12.2023 - Current
Closeout Site Specialist
SiteSol
09.2020 - 06.2022
Construction Project Manager
Ericsson
06.2015 - 01.2020
Property Specialist I
SBA Communications Inc
01.2014 - 05.2015
Site Acquisition Manager I
MyCom
01.2012 - 01.2014
Site Acquisition Specialist
Black & Veatch
01.2012 - 01.2012
Masters of Science - Leadership & Management
University of La Verne
B.A - Business Administration
University of LaVerne
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