Rebecca Rinoldo
Upton,USA
Summary
Dynamic and adaptable Behavior Therapist with a proven track record at Mass Pediatric ABA, showcasing exceptional interpersonal skills and HIPAA compliance. Excelled in crisis intervention and patient care, significantly improving client outcomes. Expert in leveraging healthcare industry understanding and problem-solving abilities to enhance service delivery and patient satisfaction.
Overview
3
3
years of professional experience
Work History
Behavior Therapist
Mass Pediatric ABA
09.2024 - Current
- Monitored client progress through data collection and analysis.
- Actively participated in weekly clinical supervision meetings led by a licensed psychologist or psychiatrist.
- Administered direct client care using intensive teaching and natural environment training to follow and apply prescribed behavioral skill acquisition.
- Provided crisis intervention services when needed.
- Organized social activities to help patients apply new skills in public settings.
- Visited client home, school or social setting to run discrete trials or shape verbal behavior while recording real-time data using technology platform.
Patient Service Representative
Reliant Medical Group
Worcester, MA
08.2023 - 06.2024
- Communicated with physicians and medical providers to clarify and facilitate clinical requests.
- Registered, scheduled, and checked-in patients with accurate use of the electronic record system.
- Supported the training of new Patient Access Representatives by sharing knowledge and experience.
- Maintained compliance with HIPAA regulations to safeguard patient privacy.
- Answered incoming phone calls and provided assistance to callers with questions or concerns.
Peer Tutor
University of Maine
Orono, ME
07.2022 - 05.2023
- Supported remote learning platforms by instructing students on use and advantages
- Built comprehensive understanding of course requirements by consulting directly with instructors
- Fostered positive learning environment by building rapport and establishing trust with each student tutored
- Monitored student performance regularly, providing praise or redirection as appropriate
Sales Associate
Bath and Body Works
Orono, ME
03.2022 - 05.2023
- Rotated stock using clearance markdowns and special sales promotions
- Demonstrated selling experience in fast-paced, service-oriented retail setting
- Handled issues professionally to company standards
- Resolved customer concerns using strong communication and conflict management skills
- Assisted customers with sales and service needs
- Managed multiple tasks simultaneously while meeting deadlines
Education
Master of Science (M.S.) - Psychology
Arizona State University
Tempe, AZ08.2024
Bachelor of Arts (B.A.) - Psychology, Sociology, and Criminal Justice
University of Maine
Orono, ME05.2023
Skills
- Interpersonal Skills
- Adaptability and Flexibility
- Problem Solving
- Professionalism
- HIPAA Compliance
- Conflict Resolution
- Healthcare Industry Understanding
- Time Management
Timeline
Behavior Therapist
Mass Pediatric ABA
09.2024 - Current
Patient Service Representative
Reliant Medical Group
08.2023 - 06.2024
Peer Tutor
University of Maine
07.2022 - 05.2023
Sales Associate
Bath and Body Works
03.2022 - 05.2023
Master of Science (M.S.) - Psychology
Arizona State University
Bachelor of Arts (B.A.) - Psychology, Sociology, and Criminal Justice
University of Maine
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