Summary
Overview
Work History
Education
Skills
Timeline
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Rebecca R Jaeger

Panama,New York

Summary

Dependable & hard-working employee with background in case management, customer service, and management of medical information. Years of working experience with people from all backgrounds, and maintains a professional working relationship with customers and clients. Friendly, goal-oriented, and determined to do the job correctly and efficiently.

Overview

6
6
years of professional experience

Work History

Cashier/Sales Associate

Michaels Arts and Crafts
09.2018 - Current
  • Maintained sales floor by restocking shelves, updating pricing information and managing inventory
  • Operated cash register by adhering to POS system processes and procedures when ringing sales and tendering correct change and receipts
  • Maintained clean, orderly and well-stocked register area
  • Processed customer purchases and returns via cash and credit card
  • Kept store presentable with regular cleaning and organization
  • Stocked merchandise and completed sales floor recovery tasks to maintain readiness for new customers
  • Learned roles of other departments to provide coverage and keep store operational

Care Case Manager

The Chautauqua Center
08.2022 - 03.2024
  • Assisted patients and families with accessing resources identified to support outcomes
  • Fostered compassionate care delivery, leveraging experience with case management, discharge planning and patient education
  • Verified patient progress towards desired outcomes by continuously monitoring patient care
  • Encouraged patients to take active role in decision-making regarding long-term care plans
  • Collaborated with other professionals to evaluate patients' medical and physical condition and to assess client needs
  • Referred patients to community resources to assist in recovery from mental or physical illness and to provide access to services

Medical Records Coordinator

The Chautauqua Center
03.2024 - Current
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Kept an accurate log of requests for medical information and records.
  • Liaised between different departments as required to resolve any discrepancies found within patients' charts.
  • Maintained accuracy, completeness, and security for medical records and health information.
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.

Education

Master of Arts - Social Work

University At Buffalo
Buffalo, NY
05-2027

Bachelor of Arts - Psychology

SUNY At Fredonia
Fredonia, NY
05.2022

Associate of Arts - Psychology

Jamestown Community College
Jamestown, NY
05.2020

Skills

  • Strong Communication and Interpersonal Skills
  • Teamwork and Collaboration
  • Verbal and Written Communication
  • Friendly and Outgoing
  • Problem-Solving
  • Patient support
  • Case management
  • Sound judgment
  • Intervention planning

Timeline

Medical Records Coordinator

The Chautauqua Center
03.2024 - Current

Care Case Manager

The Chautauqua Center
08.2022 - 03.2024

Cashier/Sales Associate

Michaels Arts and Crafts
09.2018 - Current

Associate of Arts - Psychology

Jamestown Community College

Master of Arts - Social Work

University At Buffalo

Bachelor of Arts - Psychology

SUNY At Fredonia

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Rebecca R Jaeger