Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best assist the company.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front End Checkout Host TA
Walmart
Fairlawn, VA
11.2023 - Current
Provided friendly customer service by greeting customers, scanning items for purchase, and processing payment transactions in accordance with EBT/SNAP and WIC requirements for a smooth checkout process on both registers and self-checkout systems.
In addition to my other duties, I managed the services desk which consisted of overseeing customer returns and processing financial transactions, including money orders and transfers.
Administered the day-to-day operations of the fuel center/gas station in line with company protocols. Registered and trained as a Class B operator, certified under federal regulation for handling petroleum products and ensuring customer satisfaction.
Cook
Tasty Hut
Radford, VA
03.2023 - 05.2023
Prepared and cooked menu items by prepping dough, working fryers, and managing cut table while following food safety standards to ensure quality.
Wrapped, dated and labeled food items in storage for safety and freshness and conducted MRD labels (Make, Ready, Dispose).
Answered the phone to take customer orders and give friendly customer service
Was able to work in a fast-paced high rush environment during dinner rushes while maintaining customer accuracy
Peer Instructor
Radford University
Radford, VA
08.2021 - 12.2021
Semester long internship working with students in the MASH program (Mentoring Academically Successful Highlanders) which helps transition students from high school to college environments
Supported faculty instructor with assessment of assignments, tests, and papers per university guidelines
Delivered insightful feedback on assignments and attendance for accurate performance monitoring
Provided guidance to Radford University students on optimizing available resources throughout their four-year program.
Education
Bachelor of Science - Psychology
Radford University
Radford, VA
07-2023
High School Diploma -
Gretna High School
Gretna, VA
08-2019
Skills
Team building
Customer Service
Positive and professional
Decision-Making
Flexible and Adaptable
Critical Thinking
Certification
Microsoft Word Certification (2019)
Accomplishments
Honor Roll student in college and graduated with a 3.45 GPA