Summary
Overview
Work History
Education
Skills
References
Resume Objective
Timeline
Generic

Rebecca Romero

Las Cruces,NM

Summary

Dynamic customer service professional with extensive experience at Sam's Club, excelling in member engagement and issue resolution. Proven skills in food handling and maintenance, ensuring a clean and welcoming environment. Recognized for delivering exceptional service and fostering positive customer experiences while efficiently managing transactions and product inquiries.

Overview

14
14
years of professional experience

Work History

Frontline Cashier / Maintenance

Sams Club
Las Cruces, NM
09.2021 - 01.2025
  • Provides members services by acknowledging the member, and identify members needs.
  • Assisting members with all transactions using debit and credit cards.
  • Resolving member issues and concerns with purchasing decisions.
  • Provided guidance and support to members self service technology and door greeter.
  • Maintained a clean area at all times.
  • Sweeping and Mopping.
  • Maintained restrooms and break room.

Cashier

Natural Grocers
Las Cruces, NM
03.2020 - 06.2021
  • Provided a positive customer experience with friendly, and courteous manner.
  • Handling customer transactions, providing efficient service.
  • This includes scanning items, processing payments, issuing receipts and handling returns and exchanges.
  • Maintained a clean work area at all times.

Deli/Bakery

Walmart Neighborhood Market
Las Cruces, NM
08.2015 - 09.2019
  • Took customers orders upon request.
  • Cooked hot foods, and prepared food from kits.
  • Baked breads of certain types.
  • Labeled, packaged, and stocked.
  • Prepared pastries and stocked them in certain locations.
  • Maintained a clean area at all times.

Customer service

JoAnns Fabrics
Las Cruces, NM
05.2011 - 07.2016
  • Listen to customers questions and concerns.
  • Provided information about products and services.
  • Cut fabric to customers request.
  • Registered sales, scanning items.
  • Shipping and receiving.
  • Handled returns and exchanges.
  • Used Plano-Grams fixtures.
  • Trusted key holder.
  • Review or make changes to customers accounts.
  • Maintained a clean work environment at all times.
  • Kept to store standards.

Education

Certificate - Data Entry

Whilshire Computer College
Whittier, CA
09.1982

Diploma -

Bloomington High
Bloomington, CA
06.1979

Skills

  • Customer service
  • Key Holder
  • Maintenance
  • Food handling
  • Shipping and receiving
  • Baker

References

  • Juanita Pregner, (575)642-6116, Sams Club
  • Alan Davis, (575)650-9980, Customer service

Resume Objective

A position where I can utilize my skills in customer service and in retail.

Timeline

Frontline Cashier / Maintenance

Sams Club
09.2021 - 01.2025

Cashier

Natural Grocers
03.2020 - 06.2021

Deli/Bakery

Walmart Neighborhood Market
08.2015 - 09.2019

Customer service

JoAnns Fabrics
05.2011 - 07.2016

Certificate - Data Entry

Whilshire Computer College

Diploma -

Bloomington High

Similar Profiles

CREATE PROFILE